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Company is a global services company and the world’s largest card issuer. Our direct relationships with many millions of consumers, businesses and merchants worldwide - combined with our leading edge marketing, information management and rewards capabilities - enable us to offer an array of valuable services that enrich lives, build business success, encourage financial responsibility and create communities of people with common interests.
Company for 9th consecutive year has been voted among India’s top 10 workplaces by the Great Place to Work institute. In recognition of our consistent performance, we were nominated to the Great Place to Work “Hall of Fame”.
At Company, we serve customers, not transactions. We’re widely known for providing superior customer service and have been recognized for a number of achievements including being ranked highest in customer satisfaction within the credit card industry by J.D. Power for seven consecutive years.
A career at Company is rich in experience and offers opportunities to build lasting relationships with our customers.
Come join us and realize your potential.
Global Services Group (GSG) brings together the company’s external and internal servicing functions, and includes the below world-class organizations:
Global Servicing Network, which provides exceptional care to our external customers, and
Global Business Services, which provides many of the vital internal services that make Company run efficiently
Global Business Services
Global Business Services (GBS) is a shared services organization that brings together key internal functions to support all of Company. GBS colleagues manage procurement, real estate, sales operations & business enablement, and partner with business units to execute complex change initiatives.
Emerging as the Enterprise Sales Operations & Business Enablement utility (SABE) within GBS is an internal servicing team providing sale performance reporting, platform servicing & capabilities, marketing operations & other business enablement services driving standardization & agility for the organization. GBS & SABE’s vision is to make internal servicing as strong as external servicing and thus it keeps pushing the boundaries for Sales & marketing group’s effectiveness through innovative use of technology & process transformation.
Gather requirements, plan and execute the process improvement project
Collaborate across platforms and inter linked project opportunities to deliver on business growth expectations
Formulate and communicate strategies in a clear and compelling way in the form of innovative reporting solution
Business Reporting for Merchant Acquisition, application and experience
Critical Factors to Success:
Efficiently monitor quality of data and timely publish reports
Identify relevant trends and improvement areas in campaign lifecycle
Ensure governance around merchant data research and analysis
Put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders
Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings
Demonstrate learning agility, make decisions quickly and with the highest level of integrity
Lead with a digital mindset and deliver the world’s best customer experiences every day
0-3 Years of experience in Data Research, Analysis & Operations Role
Shift Timings: Flexible
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Feb 13, 2020, 12:14:54 PM
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