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Company, Inc. is seeking qualified candidates for the Specialist position including phone hiring, screening, and posting positions. Phone Specialists conduct interviews for designated areas, makes hiring decisions, dispositions candidates post interview and marks as hired once on-boarded. Perform other duties as assigned.
Conduct phone interviews utilizing computer based guides with a high degree of accuracy and integrity.
Maintain candidate focus to gather all information within the designated timeframe.
Evaluate candidate interview responses to make an appropriate hiring decision.
Update candidates’ post interview status using the Taleo applicant tracking system.
Maintain stores’ orientation schedules.
Call candidate to complete application or schedule interview.
Cancel in store interviews in cases of emergency closures.
Consistent and timely evaluation of candidate application data and assessment results to screen in best candidates for open positions.
Review interview calendars with date/time availability.
Regular, dependable attendance and punctuality.
High School diploma or equivalent required
Ability to read, write, and interpret instructional documents such as reports and procedure manuals.
Excellent written and verbal communication skills.
Desire to share knowledge and solve problems
Basic math functions such as addition, subtraction, multiplication, and division.
Ability to evaluate multiple pieces of data and reach a sound decision on job fit.
Results-oriented with attention to detail and accuracy.
Must be able to work independently with minimal supervision
This position involves extended periods of sitting and the extensive use of computer and the office equipment.
May involve stooping, kneeling, or crouching.
Involves close vision, color vision, depth perception, and focus adjustment
High level of skill and comfort in using computers and technology.
Sense of urgency and ability to prioritize a changing workload.
Understand the importance of adherence to confidentiality and legal compliance standards
Ability to work a flexible schedule based on department and store/company needs.
Includes occasional nights and weekends.
This job overview is not all inclusive. In addition, Macy’s, Inc. reserves the right to amend this job overview at any time. Macy’s is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy’s, Inc. – including Macy’s and Bloomingdale’s – will consider for employment qualified applicants with criminal convictions in a manner consistent with SFPC Art. 49 and LA MC Company website Art. 9.
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