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Accentures ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Within the ServiceNow group, the implementation sr. specialist is needed to be responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
Lead all technical aspects of project delivery and solution delivery including application UI configuration, workflow configuration, development of required client specific reporting, development of requirement integration components (SSO, LDAP, etc.)
Interface with ServiceNow technical teams such as cloud infrastructure to successfully set up the SaaS platform.
Be a key member of the overall implementation project team.
Prepare all client facing and internal deliverables that are technology related.
Drive the continuous improvements of our implementation methodology and service offerings based on client experiences.
These professionals are designers and ambassadors. Insatiable curiosity ensures they feel at home on the cutting edge. They are known as experts internally and externally. They bring emerging ideas to life by shaping Accenture and client strategy through trusted advisor relationships. Using deep technical expertise, business acumen and fluid communication skills, they translate the possible into reality.
75% Travel Required
BS/BA IT, Computer Science, or equiv./related experience
3+ Years Experience with ServiceNow Implementations and a record of at least 10 successful Phase-1 Deployments as lead
3+ Years of experience with Application Experience: Incident, Problem, Change Management, Knowledge, Service Catalog
Jelly a plus i.e., UI Macros / UI Page development
Content Management System / Portal Development
Advanced Skills with ServiceNow Development APIs
Web Service Integration experience
LDAP Integration experience
Single Sign-on configuration and administration
RDBMS/SQL Experience - in establishing integrations through JDBC and the MID Server
Business Process Management/Automation
Experienced and Comfortable Presenting to large Audiences
Discovery, Orchestration, ServiceMapping, Event Management a Plus
SecOps and GRC a Plus
ITIL Foundation Certified i.e., ITIL V1, ITIL V2, ITIL V3
ServiceNow System Administration Certified
ServiceNow Implementation Specialist Certified
ServiceNow Developer Certified
ATP Trainer Certified a Plus
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Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status). Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities. Equal Employment Opportunity All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women.
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