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JOB BRIEF (PURPOSE)
Sr. Sales Assistants are focused on client service, and are responsible for monitoring and ensuring that all trades conducted by Fixed Income traders settle smoothly, and keeping track of failed trades so that they can settle in a timely manner. Sales Assistants also complete account maintenance work, including opening new accounts, updating account information and following up on required documentation.
ESSENTIAL JOB FUNCTIONS
Ensures that all Fixed Income trades settle smoothly
Keeps confirms for each sales person
Ensures they are correct before the settlement date
Checks trades daily to make sure they settle
Contacts clients on the same day of trade by 2:00 pm if they are failing to deliver
Keeps track of failed trades and works to get them settled in a timely manner
Works with clients and back office on trade problems (DK’s (Don’t Knows), money differences, etc.)
Notifies clients of good fails
Maintains client accounts
Opens new accounts on SIS (back office system)
Sets up accounts on Bloomberg
Follows up on paperwork if notified by New Accounts Department
Updates account information when notified by client
Keeps money manager information current in files, on SIS and on Bloomberg set-up
Keeps up with Customer Identification Program (CIP) and Dynamically Asked Risk Questions (DARQ) requirements and procedures from Internal Compliance
Assists sales team with administrative tasks
Helps with bids, offers or orders via phone or Bloomberg when salespeople are away
Processes requests for letters, sending out information
Makes travel arrangements
Completes expense reports
Provides customer service
Processes client requests for information: confirms, annual reports, prospectuses, etc.
Enters trades in various systems like Bloomberg
MARGINAL OR PERIPHERAL FUNCTIONS
Works well in team environment
Must be in the office by 8:00am and work until 5:00pm EST
Series 7, 63 licensed (or ability to obtain within 6 months)
Ability to work under pressure and to strict deadlines
Excellent attention to detail with the ability to multi-task
Excellent written and verbal communication skills
EQUIPMENT USED/PHYSICAL REQUIREMENTS
Bloomberg and Fixed Income specific software applications
Company's roots trace back 190 years to Albany, New York. Headquartered in Cleveland, Ohio, Company is one of the nation's largest bank-based financial services companies, with assets of approximately $134.5 billion at March 31, 2017. Company provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name Company National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Company also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name. Company is Member FDIC.
ABOUT THE BUSINESS:
Company Corporate Bank is a full-service corporate and investment bank focused principally on serving the needs of middle market clients in seven industry sectors: consumer, energy, healthcare, industrial, public sector, real estate, and technology. Company Corporate Bank delivers a broad product suite of banking and capital markets products to its clients, including syndicated finance, debt and equity capital markets, commercial payments, equipment finance, commercial mortgage banking, derivatives, foreign exchange, financial advisory, and public finance.
Company is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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