This job has expired, please see additional jobs below
Senior Representative, Consumer Care
SIGN UP & APPLY
Job Details
Requisition ID: 22047
Job Function: Consumer Care (40000081)
Senior Customer Service Representative
Are you looking to take a step up from your current customer service position and work directly for Company’s Award Winning Call Center? We are seeking full-time Senior Care Experts who are passionate about helping our consumers and who enjoy working for an eXperience center that ranks some of the top scores in engagement among the industry. This dynamic person will answer consumer questions regarding appliances, primarily via phone, chat, and email, and will have the ability to work from their home, or in center. While Customer Service is our primary function, we have unique sales opportunities for most calls where your ability to sell will earn you commission based bonuses on top of your hourly rate.
Working hours for this position will fall between the hours of 8 am-8 pm M-F, and
8 am-5 pm on Saturdays. You will need to be available between these hours. Training is in center only for approximately 6 weeks and would be 8am-5pm, M-F.
We use a computerized system for tracking, information gathering, and/or troubleshooting. You may respond to customer inquiries by referring them to published materials online, secondary sources, or additional teams within.
BENEFITS:
This position is eligible for full benefits including health insurance, dental and vision, 401k, and employee pricing on Company products.
QUALIFICATIONS:
- One year customer service experience
- Call center experience a plus
- High School Diploma or GED
- Excellent verbal and written communication
- Intermediate computer skills and Windows experience
- Keyboard proficiency (35 wpm)
- Strong problem solving ability
This is a professional and energetic environment. The dress code is casual. Qualified candidates must be willing to submit to a drug and background screening.
Candidates must have the ability to sit for duration of their shift while working on a computer and wowing our consumers with their knowledge and passion.
Company Corporation (NYSE: Company) is the world’s leading major home appliance company, with approximately $21 billion in annual sales, 92,000 employees and 70 manufacturing and technology research centers in 2017. The company markets Company, KitchenAid, Maytag, Consul, Brastemp, Amana, Bauknecht, Jenn-Air, Indesit and other major brand names in nearly every country throughout the world.
At Company Corporation, we believe that all people matter. Celebrating diversity and including thousands of perspectives empower us to create products that blend into every concept of home. Company Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Additional information about the company can be found on Twitter at @WhirlpoolCorp.
Sign up and search through 54,501 curated jobs in the Consumer Products Edition:
Director Consumer Insights, Marketing
Description At Keurig Dr Pepper (KDP) the consumer is at the heart of everything we do. Join the team at KDP and make a difference to consumers with one of America’s leading producers and distributors of hot and cold beverages helping...
Director of Marketing, Product Care
Director of Marketing, Product Care North America Company Corporation is a knowledge-based company focused on packaging solutions that help our customers achieve their sustainability goals in the face of today’s biggest social and...
Customer Service Representative – RFS
Position Summary: A Customer Service Representative will professionally respond and interface directly with customers using various means of communication. Required Skills and Experience: • High school diploma or GED. •...
Senior Director, Brand Marketing
Company is hiring a Senior Director, Brand Marketing – for our Beauty division. The Senior Director,Brand Marketing will play the key role in setting the strategic direction for the brands and will be responsible for the development and...
Senior Director, General Manager
Description The Senior Director, General Manager will be responsible for leading the Cards & Stationery category across the Company and Company brands. As the largest category for the consumer business, category success is critical...
Senior Director, Social Impact
Position Overview: Lead The Company and the Coca-Cola System’s global 5by20 initiative inclusive of cross-functional integration and alignment with senior management across the System, senior-level government policy engagement, material...
Senior Director, Service Delivery
Company is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We...
Senior Scientist, Snacks Innovation
Imagine…working for a company that knows that its people are the key to its success in the marketplace. A company in which achieving extraordinary results and having a stimulating work experience are part of the same process. We...
Senior Scientific Director
Senior Scientific Director, Discovery - IL-23 PAS Janssen Research & Development, LLC is recruiting for a Senior Scientific Director of discovery for the IL-23 Pathway Area Stronghold (PAS), located in Spring House, PA or La Jolla,...
Senior Director of Channel Sales
Role and Responsibilities Since being established in 1969, Company Electronics has grown into one of the world’s leading technology companies and has become recognized as one of the top 10 global brands. Company is currently ranked #2...
SIGN UP & APPLY
More Interviews
Guaranteed in 30 Days
We guarantee that you will
get more job interviews
in 30 days after using our resume writing services or we will rewrite
your resume for free.