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**Job Location:** United States : North Carolina : Cary
**Role Value Proposition:**
MetLife is leading the way in Digital transformation through accelerating growth and driving value with a focus on customers, world-class capabilities, and a holistic transformation. The Channels & Integration team is at the forefront of the Digital Strategy at MetLife, developing world-class customer platforms that enable marketing, distribution and servicing globally. We are seeking a Senior Project Lead to provide business operations and reporting support across Channels & Integration in Global Technology & Operations. This role will be responsible for supporting the department with timely Reporting / Dashboard / Scorecard solutions along with analytical support that drives financial and operational effectiveness, specifically in the areas of vendor management, employee utilization and other key operational metrics. The role will be involved in the design & development of new operational metrics, performing advanced analytics and improving controls. This person must have a proven track record influencing operational improvements through identification and analysis of data that supports data-driven decision making.
+ Provide daily/weekly/monthly reports, dashboards, scorecards, and KPIs in the areas of vendor management, employee utilization and other key operational metrics
+ Manage full analytics lifecycle starting from identifying opportunities, understanding business requirements, collecting / analyzing data, validating and making recommendations
+ Strong Analytical skills with the ability to research data issues and calculation validation
+ Design, develop, manage and deliver customized reporting requests and dashboards
+ Create queries to provide ad hoc reports, analysis, and datasets based on business needs
+ Provide clear, concise, ongoing communications to the organization regarding operational performance and forecasted impacts
+ Provide insights/root causes for business and operational performance
+ Present analyses / recommendations in verbal and written form to a wide audience that is clear, concise and easy to understand
+ Identify new operational and process opportunities. Partner with other departments (finance, PMO, vendor management) to drive operational improvements and process efficiencies.
**Essential Business Experience and Technical Skills:**
+ Bachelors Degree in Finance, Business Administration or other related fields
+ 6-8 years of progressive financial experience, including financial planning and analysis; experience supporting an IT organization a plus
+ Strong written and verbal communication skills
+ Ability to be effective in a cross-functional, matrixed organization
+ Self-starter working in an unstructured work environment
+ Demonstrated ability to meet deliverables, honor commitments, and can do attitude in challenging but exciting environment
+ Demonstrated business insight, highly analytical with the ability to think strategically
+ Comfortable developing and presenting reports, insights, and plans for action to senior leadership
+ Strong attention to detail, excellent data organization
+ Advanced Excel skills along
+ Able to manage competing priorities and deliver on time results
**_At MetLife, were leading the global transformation of an industry weve long defined. United in purpose, diverse in perspective, were dedicated to making a difference in the lives of our customers._**
MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.
MetLife maintains a drug-free workplace.
**For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.**
Requisition #: 111738
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