This job has expired, please see additional jobs below
Senior Manager, Creative Operations
Fashion Industry Company
New York, NY, United States
Job Details - this job has expired, please see similar jobs below
ABOUT US:
History begins here...
Founded by Trafton Cole and Eddie Haan in 1928, Company is built on American craftsmanship and ingenuity. We combine traditional methods, timeless style and modern innovations to create footwear and accessories for optimists of all ages. This company was started to make good things for people who make good things happen; it still does.
Company recently returned to its roots as an independently owned company and is growing rapidly in the US and abroad, as people rediscover the value of quality goods made without compromises.
We call New York City and Greenland, New Hampshire home, but you'll find us everywhere, including in more than 115 retail stores within the United States, within our wholesale exclusive partners, and in over 100 locations globally. We also invite you to visit us at any time at Company website.
The Company brand is all about modernizing Trafton and Eddie's legacy. The Company company is about enlisting like-minded people who want to make good things happen.
MISSION/ROLE:
The Senior Manager, Creative Operations is principally responsible for resource management of all Brand Creative capacities (Design, Production, Retouching, Copy, Visual Merchandising, Photo Studio, etc.). They lead the team responsible for receipt and review of all incoming Creative Requests, working with requesting clients to resolve any questions/concerns as needed to assure all creative activity is efficiently actionable and aligned to brand strategy. They also partner with Marketing, Product Design and other internal partners to maintain and refine our master calendar, off of which all other project schedules will be built. The Senior Manager, Creative Operations is responsible for using this calendar to forecast creative resource needs and constraints, assuring the necessary bandwidth and talent to meet business goals.
CORE ACCOUNTABILITIES:
• Management of the Studio Coordinator, assuring excellent performance measured against the associated job description, and ideally, performance well beyond that scope. Creates a career path for the Studio Coordinator, and provides a transparent roadmap for that growth, setting goals as needed to assure said growth. Conducts regular 1:1s to that end.
• In partnership with the Studio Coordinator, receives, reviews and refines all incoming creative requests to assure alignment with business strategy and feasibility given approved and available resources, that required information is actionable, accurate and comprehensive, and that related requests are unified so they can be creatively addressed in an integrated, channel agnostic and strategic manner.
• Partners with Creative Vice President, Senior Director, Creative Operations and Production and team leads to assign creative workload within the Brand Creative team, taking into account: existing workload, available talent, external talent, expected turn-around, trafficking for required approvals, etc. Responsible for setting all team members and requests/projects up for success, checking in as needed to assure creative resources are being leveraged as planned.
• Leads the trafficking capacity of Brand Creative assuring all required approvals are received prior to artwork release or final creative execution. Responsible for ongoing workflow optimization and research in this regard, testing multiple e-trafficking solutions and ultimately proposing one for implementation.
• In partnership with Senior Director, Creative Operations and Production leads evaluation and selection of a CPM/MRM/DAM solution to be implemented in FY18.
• Primary point of contact for client departments. Leads inter-department communications at the planning stage, and assures alignment of all creative resources to the agreed-upon plan once a given project is in the executional phase.
• Leverages database of all creative requests (maintained by Studio Coordinator) to resource manage all creative projects active within the studio. Responsible for ongoing workflow optimization in this regard, partnering with Senior Director, Creative Operations and Production to continuously refine our current CPM toolset.
• Responsible for ongoing research of best practices within the greater Creative Operations space, outside of Company. Builds relationships with peers at external, like-minded brands and leverages them to lead the industry in how we manage and leverage our creative resources.
• Partners with Studio Coordinator and Marketing to create and maintain master calendar and discrete creative project/campaign schedules detailing key periods and milestones.
• Responsible for ongoing personal workflow optimization, leveraging all available software tools.
• Partners with all colleagues to continue development of an authentic brand culture.
• 4+ years' experience managing creative resources and projects within a comparable in-house creative department, design studio or creative agency
• Liberal Arts BA required, creative major preferred
• Smart, creative thinker with a sense of humor and excellent communication skills, both oral and written
• Excellent attention to detail and process
• Excellent organizational skills, both personal and departmental
• Excellent ability to multi-task, work efficiently under pressure and maintain deadlines
• Familiarity with photographic production planning and e-commerce workflows
• Expert use of Mac OS X
• Excellent knowledge of Google Apps, Microsoft Office and/or Apple iWork
• Working knowledge of Adobe Creative Cloud
• Creative workflow database experience (Filemaker, Airtable, Workfront, Bynder, etc) is a plus
• Slack experience is a plus
• Experience in the fashion, retail and or wholesale industries a plus