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The Senior Change Management works to support HR and Business Leaders in designing, developing and delivering solutions that better assess, align, develop, and utilize people capabilities at the team & organizational levels to drive business strategy. This role serves as a support consultant primarily focused on the organizational structure and design, assessment of organizational performance, and change management. Perform other duties as assigned.
Business Unit Leaders
Work with the Senior Director to develop the roadmap for establishing OE capabilities (change management, team effectiveness, and organization design). This may include:
Assessing OE needs of the organization at large.
Building out the plan to develop and roll out OE methodologies to the enterprise.
Providing thought leadership and best practices as a foundation for enterprise methodology.
Leading elements of methodology selection and design.
Supporting the execution of strategic plans related to organizational design and change management.
May lead the following as an internal consultant:
Playing a lead role in large scale organizational transformation projects, covering a range of disciplines within OE.
Acting as a trusted advisor to business and HR leaders; providing consulting and thought partnership; building relationships with key stakeholders.
Owning OE engagements of broad scope and moderate to high complexity within the business.
Acting as a key resource of OE expertise for HR and Talent Management function.
HR Functional Proficiency: Knowledge of major responsibilities, accountabilities, and organization of the HR function or department; ability to use and administer the organization’s HR policies, strategies and environment.
Business Acumen: Awareness and knowledge of and insight into the organization’s vision, structure, culture, philosophy, operating principles, values, and code of ethics; ability to apply this understanding appropriately to diverse situations. Knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company’s business; ability to apply this knowledge appropriately to diverse situations.
Change and Communications: Knowledge of and ability to align the organization’s people and culture with changes in business strategy, organizational structure, technology and business processes.
Strategic Thinking: Understands business issues and opportunities and translates or aligns them to a vision, strategy and plans to chart a course of action.
Solution Orientation: Knowledge of techniques and tools that promote effective analysis and the ability to determine the root cause of organizational problems and create alternative solutions that resolve the problems in the best interest of the business.
People Management: Ability to establish and build healthy working relations and partnerships with internal and external customers/clients. Creates and sustains high performing teams committed to exceeding business goals.
Talent Development: Knowledge of how an organization attracts, recruits, evaluates, retains, identifies and develops talent; ability to develop the talent required for an organization to achieve its short-term goals. Includes talent related processes (e.g. performance management, development, succession, workforce planning, etc.).
Bachelors or equivalent with 5 years of HR Organizational Effectiveness and Change Management experience or equivalent; relevant Business Unit experience.
Excellent written and verbal communication skills.
Ability to read, write and interpret instructional documents such as reports and procedure manuals.
Must have above average mathematical skills, including the ability to compute rates, ratios, and percentages, and the ability to work with mathematical concepts such as probability and statistical inference.
Must be able to work independently with minimal supervision.
This position involves regular walking, standing, sitting for extended periods of time, hearing, and talking.
May occasionally involve stooping, kneeling, or crouching.
May involve close vision, color vision, depth perception, focus adjustment, and viewing computer monitor for extended periods of time.
Involves manual dexterity for using keyboard, mouse, and other office equipment.
May involve moving or lifting items under 10 pounds.
Ability to work a flexible schedule based on department and company needs.
Regular, dependable attendance and punctuality.
This job overview is not all inclusive. In addition, Macy’s, Inc. reserves the right to amend this job overview at any time. Macy’s is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy’s, Inc. – including Macy’s and Bloomingdale’s – will consider for employment qualified applicants with criminal convictions in a manner consistent with SFPC Art. 49 and LA MC Company website
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