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Segment Risk Specialist
The Segment Risk Specialist will help support the execution of the Consumer and Business Banking operational risk program through identifying and mapping key processes and managing the accuracy and integrity of key records in the Enterprise Risk Management System (ERMS) for the Retail Branch Sales, Services and Operations business unit at the direction of management and in partnership with the dedicated Business Risk Manager(s).
Understand key processes executed within the business unit and document using process mapping tools.
Manage inventory of key process maps to ensure processes are subject to periodic, risk-based reviews or during business unit change activities.
Assist in identifying and documenting key controls in ERMS, in accordance with Corporate guidelines, and creating test strategies to periodically evaluate operating effectiveness.
Evaluate results of key control testing executed by Risk Shared Services to ensure tests are executed as designed, conclusions drawn are relevant and appropriate, and any exceptions or issues identified are escalated to the Business Risk Manager and business partners in a timely manner.
In limited circumstances, perform key control testing in ERMS to evaluate control operating effectiveness.
Assist Business Risk Managers and business partners in determining the root cause of issue(s) identified during testing, developing appropriate corrective action plans and documenting in ERMS.
Monitor progress against action plans and perform validation exercises to ensure issues are appropriately resolved prior to formal closure in ERMS.
Assist Business Risk Managers in identifying relevant risks and assessing the adequacy of control design during business unit change activities.
Assist Business Risk Managers in ensuring that all risks applicable to the business unit are documented in ERMS with accurate risk ratings.
Validate monthly/quarterly metric results uploaded to ERMS are accurate based on source documentation.
Assist in completing business unit risk and control self-assessments in accordance with Corporate Risk Management requirements.
At the direction of management, complete ad hoc research or documentation requests in support of Corporate or Business Segment Risk Management Programs, including, but not limited to, investigating control gaps, preparing management presentations and participating in projects.
Bachelor's degree or in lieu of a Bachelor's degree, 4 additional years of experience in Audit, Compliance or Operational Risk.
A minimum of 3 years of experience in Audit, Compliance, Risk Management or Operational Risk.
Demonstrated problem solving and critical thinking skills
Ability to analyze data and draw appropriate conclusions
Understanding of risk management concepts and/or regulatory compliance requirements
Strong written and verbal communication skills
Strong interpersonal skills
Ability to identify root cause and corrective action
Ability to deal with ambiguity
Ability to multi-task and work in a fast-paced environment
Proficient in MS Office and Visio
Demonstrated knowledge of Consumer and Business Banking products and operational processes
Project management skills specifically around meeting timeliness and team communications