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The Holiday/Temp Stock Overnight Associate is responsible for all functions related to the receipt and processing of merchandise entering and leaving the building as well as the upkeep of merchandise within the store and maintaining the stockroom. The associate is also responsible for fulfillment and performing other duties as necessary.
Assist customers in all aspects of total store fulfillment and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary
Provide an exceptional customer experience by ensuring the customer is always the priority
Complete holiday shipment process in accordance to productivity standards and ensure floor readiness
Place sensors on goods according to MSS standards
Hang or fold merchandise and place on racks to be taken to the selling floor
Collect cardboard boxes and trash and discard in the appropriate compacting receptacle
Complete all processing activities in accordance with productivity standards timelines
Assist the Merchandise Team in the movement of fixtures and merchandise for new product, season changes, and clearance sets.
Assist in replenishment of stock onto the sales floor
Assist in inventory and markdown processes
Responsible for customer carryout and special deliveries
Participate in stockroom maintenance, organization, and housekeeping
Process damages, transfers, and return to vendor merchandise
Maintain high customer readiness standards by delivering a clean, neat, easy to shop store environment.
Follows shortage programs and procedures as they pertain to the receiving function
Daily hanger collection and sorting
Attend to customer service needs in a friendly and helpful manner when approached
Be sensitive to store’s needs and flex into other non-selling areas as needed
Maintain department recovery standards; including fitting room go backs to standard, if applicable
Adhere to Asset Protection and inventory control and compliance procedures
Assist with special projects as assigned
Perform other duties as necessary
Follows shortage programs and procedures
Perform these functions in an efficient manner, as directed by the Supervisor
Regular, dependable attendance and punctuality
No specific educational accomplishments are necessary.
Excellent written and verbal communication skills.
Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Basic math functions such as addition, subtraction, multiplication, and division.
Able to use a calculator.
Self-starter, able to work independently and as part of a team and must have good time management skills.
This position involves constant moving and standing.
Involves standing for at least two consecutive hours.
Involves lifting at least 30 lbs.
May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders.
May involve reaching above eye level.
Involves close vision, color vision, depth perception, and focus adjustment.
Must be able to work quickly and effectively to process large volumes of merchandise.
Must possess a strong sense of urgency.
Ability to collaborate and function as a member of a team.
Must possess a strong sense of urgency.
Should be comfortable with the use of computers and frequent use of RF equipment.
Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
This job overview is not all inclusive. In addition, Macy’s, Inc. reserves the right to amend this job overview at any time. Macy’s is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy’s, Inc. – including Macy’s and Bloomingdale’s – will consider for employment qualified applicants with criminal convictions in a manner consistent with SFPC Art. 49 and LA MC Company website Art. 9.
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