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Company of America, Inc. (Company), is the leading manufacturer and wholesaler of prescription lenses in the United States.
We currently have a Sales Consultant career opportunity. Territory covers Bowling Green, Owensboro, Paducah, Murray - KY. Travel up to 40%.
The Sales Consultant is the first level of contact with existing accounts in their assigned territory. Responsible for sales performance and customer relations. The Sales Consultant will utilize corporate tools and applications to document, plan, monitor, and meet sales objectives within their territory. The Sales Consultant will develop and maintain strong working relationships with customer service and lab personnel to ensure successful customer relations. This person will consistently achieve established sales goals. The Sales Consultant must communicate on an ongoing basis with the Principal and regarding personal development, sales results, and plans of action. This person must use the knowledge they gain through Ride-withs, Call-ins and other communication with their Manager. Overnight travel up to 40%.
Monitors and analyzes changes in the market, competitor activity and customer base, and adjusts sales plans accordingly.
Uses consultative selling approach with customers that drives immediate sales and establishes long-term business partnership.
Reviews cycle plan, market conditions, KPI expectations and customer needs with Manager to plan territory sales strategy and to refine call schedules; Builds and implements a strategy for all accounts and creates in-depth strategy for key accounts.
Demonstrates an obsession for customer service through customer involvement.
Uses analytical tools and software applications effectively to manage Territory accounts (Company website, Rx Analysis, Profit Analyzer, Price-File Maintenance).
Develops plan with lab personnel on how to achieve sales and lab performance targets.
Partners with lab personnel to identify and have in-depth understanding of account opportunities and adjust call schedules and business plans accordingly.
Trains Customer Service Personnel on new products & promotions.
Varies professional selling approach based on segmentation, audience and ECPs’ business approach.
Conducts highly effective account seminars for large and small audiences.
Anticipates and addresses customer needs and issues proactively, resolves customer issues in a timely manner and uses the opportunity build a stronger relationship. Partners with lab when addressing customer needs while maintaining a professional image.
Uses District Meetings, Ride-withs, Call-ins and the annual review process to identify professional needs and develop skills.
Completes requested tasks effectively from management and corporate office in a timely manner.
EDUCATION AND QUALIFICATIONS:
Bachelor’s degree preferred
Demonstrated sales results with 1 to 3 years consultative sales experience preferred
Demonstrated computer skills
Demonstrated presentation skills
Customer service orientation required. Customer service experience or client relations strongly preferred.
Must be able to travel with overnight stays required
Strong business and financial acumen
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