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The RMO NAM Risk and Control Officer is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Able to provide recommendations for enhanced/automated risk analytics and to apply different control tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information.
Provide feedback on Significant Risks and related controls, with a greater focus on RMO's Procure to Pay Operations core processes.
Ensure the timely and appropriate execution of the established MCA program is completed for the controls being evaluated in their area.
Deploy a thorough Risk Assessment process to define risk tiers for core RMO processes; accountable for accuracy of process flows and break-point analysis, identifying process/control gaps.
Ensure sufficient evidence is maintained to enable MCA testing to be recreated.
Develop and deploy testing model; responsible for conducting control testing, executing and reporting quarterly MCA results locally and regionally.
Summarize and gain departmental approval of MCA results along with corrective action plan(s) for self-identified issues.
Develop non-routine procedural documentation, guidelines, manuals, and reports.
Work with Senior Management to address and resolve broader quality issues.
Apply Project Management skills.
May occasionally provide informal guidance or on-the-job-training to new team members.
Ideal candidate would have strong business background spanning areas such as operations, technology, finance, and compliance/control; financial services experience a plus
Sound, deep knowledge of risk and control methodology and best practices; preferably an understanding of Citi’s R&C programs (i.e. MCA)
Knowledgeable with Citi’s Expense Management Policy, Third Party Management Policy, Citi’s Code of Conduct, Gift and Entertainment policies, etc. a plus
An understanding of Citi’s management structure, its businesses and governance structures a plus
Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization
Strong written and verbal communication skills
Ability to build test plans for assessing integrity of control design and effectiveness
Analytical abilities and intellectual curiosity in determining root-cause of issues, challenging assumptions, defending conclusions and recommend action plans.
High integrity and strong work ethic with a global mindset.
Bachelor’s degree or equivalent experience
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