Job Details – this job has expired, please see similar jobs below
The Department Supervisors in Company stores act in a leadership role to promote outstanding service and ensure smooth daily operations. Our Supervisors are responsible for driving sales by assisting Store and Assistant Store Managers in executing daily priorities, including customer service, merchandising, product knowledge training & development of the store associates all to the Company standards. and in maintaining specific areas or departments within the store.
The Department Supervisor is responsible for working with team associates on customer services, selling skills and product knowledge. This position is expected to perform a wide variety of activities aimed at driving sales and promoting and managing the training and development of associates in a specific department. The Department Supervisor will serve as the subject matter expert and is responsible for ensuring that all business initiatives are implemented and executed per Company standards.
The Department Supervisor is a full time position and requires full availability including nights and weekends. This position reports directly to the Assistant Store Manager and is expected to coordinate and deliver department training to associates. Department Supervisors will spend the majority of their time (90%) working on the sales floor, devoting approximately 2/3 of that time to selling activities during peak traffic hours.
Tasks & Responsibilities:
Performs & Promotes the Company service culture
Responsible for merchandising & physical maintenance of department
Promotes company & store initiatives to increase sales and profit
Conduct training for customer service and product knowledge along with selling skills for all department associates.
Trains all associates on merchandising standards
Communication to store management on ideas, successes and missed opportunities.
Responsible for motivating, evaluating, coaching and counseling associates.
Review business reports to make decisions and solve problems
Perform & Promote all safety and loss prevention standards
Excellent skills in leadership, communication & training
Able to prioritize all responsibilities & multi-task
Able to identify others' strengths & assign work accordingly
Passion for customer service
Minimum of 2+ years of supervisory experience in a retail or similar environment
Prior experience in a fast paced, customer service industry is preferred
For more information, please visit our website at Company website
Thank you for your interest in Company. Stay connected with us on Facebook, LinkedIn, Instagram, & Twitter
Sign up and search through 213,997 curated jobs in the Retail Edition: