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Research Moderator (3 Month Contract)
Entertainment & Media Industry Company
Montreal, , Canada
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Job Description
Company Montreal, an industry leading developer of video games, located in the heart of Montreal’s Mile-End, offers a unique environment where creativity, teamwork and cutting-edge technology bring to life critically acclaimed video games and iconic AAA franchises. You will benefit from a competitive compensation package, an open learning environment, and contribute to an international team driving innovation.
Summary:
This person is responsible for the gathering and compiling user data coming from the various studies executed at the User Research Lab. This person is also responsible for recruiting participants for our studies based on predetermined profile. This person will work in direct collaboration with other moderators, game user researchers and user research project managers.
Responsibilities:
The most common responsibilities of this title include:
• Gathering usability and user experience data through direct observation and other various methods;
• Conducting structured and semi-structured individual interviews with participants;
• Administering and reviewing user experience surveys;
• Conducting phone interviews to recruit participants based on a pre-established profile;
• Compiling study data efficiently and concisely;
• Actively taking part in daily debriefs with production teams and game user researchers;
• Reviewing moderation tools (recruitment filter, interview structure, questionnaires, …);
• Assume any other related duties.
Qualifications
Education:
• College degree in a relevant field;
• Bachelor’s degree in cognitive psychology, ergonomics, HCI or any other relevant field is an asset;
• Training in Level/Game Design is an asset.
Experience:
• Experience in user research, ergonomics or social sciences is an asset;
• Experience in the video game industry is an asset.
Knowledge:
• Game console technical setup for studies with single player or multiplayer games;
• Master the Office suite (Excel, Word, PPT, etc.);
Knowledge:
• Game console technical setup for studies with single player or multiplayer games;
• Master the Office suite (Excel, Word, PPT, etc.);
Additional Information
All your information will be kept confidential according to EEO guidelines.