Job Details – this job has expired, please see similar jobs below
Responsible for ensuring all service calls are answered and entered into company systems in a timely and accurate manner. Responsible for providing the best possible customer service to internal as well as external customers. Must be able to handle level 1 call types.
Provides outstanding service to customers calling the dispatch team for service.
Responds to routine customer inquiries via live call or Email as needed.
Provides follow through on any special customer needs in a timely manner.
High School diploma or equivalent required.
Strong verbal and written communication skills.
Proficient in MS Office, strong attention to detail, organized and able to multitask.
Successful completion of Call Taker New-Hire training and introductory period.
Must be able to work wide variety of work shift/schedules with short notice.
About our Company - Company Solutions America provides industry leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With the technology offerings of the Company and Océ brands, Company Solutions America helps companies of all sizes find ways to: improve sustainability, increase efficiency, and control costs in conjunction with high volume, continuous feed, digital and traditional printing, and document management solutions. A wholly owned subsidiary of Company U.S.A., Inc., Company Solutions America is headquartered in Melville, N.Y. and has sales and service locations across the U.S.
Company Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, profit sharing, success sharing, educational assistance, recognition programs, vacation, and much more.
We are an EEO/AA employer. Minority/Female/Individuals with Disabilities/Protected Veterans.
We can recommend jobs specifically for you! Click here to get started.
Sign up and search through 10,758 curated jobs in the Entertainment & Media Edition: