As a member of our Project Execution team, you'll draw on your strengths managing people and processes to manage technology projects that typically span multiple lines of business and have firm-wide implications. You'll lead these projects from initiation through implementation, including: establishing project requirements, priorities and deadlines; ensuring that relevant risk and architecture requirements are in place; and managing the project budget and resources. In addition to collaborating with your teammates, you'll communicate with stakeholders across the firm to work toward the best possible outcomes. While this role is rooted in project management, it's a terrific opportunity to develop your leadership skills and make lasting connections throughout Company Chase & Co.

CCB is undertaking an aggressive digital transformation agenda which builds on the success of the current mobile and online service offerings. Chase is investing in innovative ways to deepen customer engagement and profitability through the use of digital channels. The ambition is to position Chase as the undisputed leader in digital financial services and payments and to enable Chase to deliver the highly personalized, real time experiences that customers increasingly expect. The Digital Technology team is responsible for setting and executing strategies that align with business objectives and drive innovation across Chase Online and Mobile, helping to establish the best Digital banking customer experience in the industry.  With the development of these innovative new services comes the challenge of providing controls that reassure and protect the customers, and help the Bank deal with the threats we face.

Qualifications

We are seeking a highly motivated Project Manager/Demand Manager in Digital Technology to play an active role in helping to execute our authentication, identity, fraud and security controls roadmap. This role will work across functional teams including software and infrastructure engineers, product managers, cybersecurity and technology control experts, and financial risk analysts. A Demand Manager with strong IT Project Management and communication skills is required to contribute to the success of our technology initiatives.

This role requires a wide range of strengths and capabilities, incuding:

• BS/BA degree or equivalent experience 
• Proficiency in one or more business disciplines or functions
• Experience project managing multiple projects
• Knowledge of global and line of business project management standards and methods
• Ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals
• Demand management and project management experience required
• Expertise in leading cross-functional technical discussions, following and understanding the conversation, thinking outside the box, making relevant suggestions, and communicating the outcome and next steps
• Excellent business acumen with a strong ability to map business requirements to technical solutions and communicate ideas and concepts to business and technical stakeholders
• Ability to analyze data – understand, interpret, validate, and manipulate using excel and other tools

Our Consumer & Community Banking Group depends on innovators like you to serve nearly 66 million consumers and over 4 million small businesses, municipalities and non-profits.  You’ll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.

When you work at Company Chase & Co., you’re not just working at a global financial institution. You’re an integral part of one of the world’s biggest tech companies. In 15 technology centers worldwide, our team of 50,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $11B annual investment in technology enables us to hire people to create innovative solutions that are transforming the financial services industry.  

At Company Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity.  We encourage professional growth and career development, and offer competitive benefits and compensation.  If you’re looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.