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Company, LLC is a leading provider of mortgage lending services in Wholesale, Retail, Strategic Alliances and Consumer Direct sectors throughout the United States where licenses are held. The company was ranked as the #3 Wholesale Lender nationwide by Inside Mortgage Finance in 2016.*
If you are interested in joining an exciting team where excellence and customer service are a fundamental part of the culture, Company, LLCis the place for you!
At Stearns, we consider all employees an everyday hero and we are always looking for OUTRAGEOUSLY TALENTED® individuals to join our team.
The Production Assistant position is responsible for providing assistance to their assigned Mortgage Loan Originator as they work to convert prospective clients into closed/funded loans. Through providing sales assistance, loan coordination, document collection, customer service and follow through with all facets of the loan origination process to the assigned MLO, the incumbent will substantially increase the MLO productivity.
Assist the assigned MLO with all tasks related to loan production, to include loan application and origination, pricing, coordination with operations teams and follow up with customers
Provides necessary support to that loan officer to increase production levels
Review and assist processor on incoming loan applications, provide loan MLO with feedback on prospect or referral source
Organizes filing system, answers phones, photocopies documents and prepares correspondence and documents
Prepares marketing materials and may coordinate meetings, conferences and presentations. May be responsible for the preparation of specialized reports or documents
Handle correspondence for MLO's and provide backup service to customers in their absence
Assist MLO with reports, analysis and statistics to help maximize selling opportunities and funded loans
Maintain current loan and pricing information on the appropriate websites
Learn all applicable loan programs and processes and stay current with changes and new products.
Learn and utilize various in-house technical systems and programs to provide optimal support to their MLO
Provide administrative and sales support to MLO with all 3rd party referral sources, borrower prospects and their processor for all loans in the pipeline.
Adhere to all federal and state compliance guidelines relative to the retail mortgage lending
Maintaining and corresponding with the MLO's database ensuring accurate information is maintained
Desired Skills, Experience, or Education:
High school diploma or equivalent
Minimum one year of experience in administrative support activities
Good verbal and written communication skills
Ability to manage multiple tasks/projects and deadlines simultaneously
Proficient computer skills, especially Microsoft Office applications
Previous sales support experience preferred
Must be knowledgeable of FNMA/FHLMC,FHA, VA and all current mortgage loan products in market
Must have good working knowledge of current mortgage lending compliance and regulatory requirements
Must be eager to learn and develop mortgage sales knowledge
Must be a self-starter and self motivated to meet job expectations and goals
Must be able to thrive in a fast paced, multi-tasking environment
Ability to manage multiple deadlines
Possess superior customer service skills
Must be organized and responsible and able to use good judgment.
Company is an equal housing lender and is licensed to conduct business in 49 states and the District of Columbia. Additionally, Company is an approved HUD (United States Department of Housing and Urban Development) lender; a Single Family Issuer for Ginnie Mae (Government National Mortgage Association); an approved Seller/Servicer for Fannie Mae (Federal National Mortgage Association); and an approved Seller/Servicer for Freddie Mac (Federal Home Loan Mortgage Corporation). Company is also approved as a VA (United States Department of Veterans Affairs) lender, a USDA (United States Department of Agriculture) lender, and is an approved lending institution with FHA (Federal Housing Administration). Company, LLC is located at 4 Hutton Centre Drive, 10th Floor, Santa Ana, CA 92707. Company NMLS# 1854.
For more information, visit Company website.
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