Product Owner - Digital Channel

Company Description

About Company, America's Most Convenient Bank®

Company, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, Company and its subsidiaries offer customized private banking and wealth management services through Company Wealth®, and vehicle financing and dealer commercial services through Company Auto Finance. Company is headquartered in Cherry Hill, N.J. To learn more, visit Company website. Find Company on Facebook at Company website and on Twitter at Company website_US.

Company, America's Most Convenient Bank, is a member of Company Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "Company". To learn more, visit Company website.

Department Overview

• Represent US Digital Channels within the pods/factories or within daily BAU platform requirements / initiatives
• Work collaboratively with product partners across the organization to understand how platforms need to evolve to enhance/support product offerings, optimize the customer engagement and to integrate capabilities
• Recommend and implement strategies and tactics to maximize shareholder value (i.e., improving operating expenses, reducing risk, increasing sales)

Job Description

• Clearly articulate the business value of new features and unite stakeholders behind a shared vision
• Serve as a liaison to the technology team in order to translate requirements and user stories into work ready for development
• Passionate about developing a world class product, constantly striving to understand how we can improve
• Empathize with our clients and the end users to develop a product they want to use
• Work with the User Experience (UX) teams to understand our customer needs and that they are reflected in the end product. Leverage research, focus groups and testing as needed.
• Implement and deliver within commitment; understanding the accountabilities of all parties and program timelines and deliverables
• Has day to day responsibility within a project to keep all POD deliverables on track for timeline and budget
• Act as business representative within the POD, responsible for day to day decisions
• Ensure that the development team is developing in alignment with the stories created from the high level requirement
• Responsible for defect management and prioritization of defects
• Responsible for the creation and prioritization of the product backlog
• Escalate and interact with the Capability/Omni Business Owner on overall program progress, risks and issues
• Groom and maintain the Product backlog
• Ensure development stories have well defined acceptance criteria
• Attend Sprint planning meetings to help the team understand the requirements
• Be available for the scrum team at all times to answer questions and provide clarity

Job Requirements

Must be eligible for employment under regulatory standards applicable to the position.

• Undergraduate degree required; Post Graduate degree preferred
• 7+ years of relevant experience required
• Experience with Agile project delivery methodology
• Experience with Scrum methodologies
• Experience with stakeholder management
• Ability to facilitate conversation between stakeholders with competing priorities
• Proven track record in delivering complex projects
• Excellent communication skills
• Positive, solution focused approach
• Adaptable and receptive to change
• Able to work with geographically dispersed teams
• Familiar with development lifecycle

Inclusiveness

At Company, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach her/his potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the Company US Workplace Accommodations Program at ___@___(apply_to_show_email) . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.