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The Process Improvement Professional 2 analyzes, and measures the effectiveness of existing business processes and develops sustainable, repeatable and quantifiable business process improvements. The Process Improvement Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.
The Process Improvement Professional 2 researches best business practices within and outside the organization to establish benchmark data. Collects and analyzes process data to initiate, develop and recommend business practices and procedures that focus on enhanced safety, increased productivity and reduced cost. Determines how new information technologies can support re-engineering business processes. May specialize in one or more of the following areas: benchmarking, business process analysis and re-engineering, change management and measurement, and/or process-driven systems requirements. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.
Company is seeking a Process Improvement Professional for the Office of the Chief Actuary to enhance design, communication, and implementation of operational plans to ensure work is being effectively prioritized, consistently executed, and completed using appropriate resources.
Organize and track completion of projects across multiple areas.
Maintain inventory of action items and monitor progress of projects.
Ensure appropriate follow-ups on the collection of data and information necessary to keep projects on track.
Create and distribute reports,
Maintain and update databases.
Design and improve team processes
Less than 5 years of process and project management
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Strong oral and written communication
Microsoft Excel, Word and PowerPoint skills
Six Sigma and/or PMP certification
Scheduled Weekly Hours
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