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Responsible for planning and designing new software applications. Analyzes, tests, and assists with the integration of new applications. Oversees the documentation and software best practices of all development activities. Trains and mentors both technical and non-technical personnel. Assists with defining and tracking performance metrics. Provides guidance and support to other Engineers.
Collaborates with project stakeholders to identify product and technical requirements. Conducts analysis to determine integration needs.
Designs and oversees new software and web applications, supports applications under development, and customizes current applications. Develops software update processes for existing applications. Assists and oversees in the roll-out of software releases.
Trains and mentors software development engineers on internally developed software applications and software development best practices.
Oversees the researching, writing, and editing of documentation and technical requirements, including software designs evaluation plans, test results, technical manuals and formal recommendations and reports.
Keeps current with technological developments within the industry. Monitors and evaluates competitive applications and products. Reviews literature, patents, and current practices relevant to the solution of assigned projects.
Provides technical leadership throughout the design process and provides guidance with regards to practices, procedures, and techniques. Serves as a guide and mentor for junior level Software Development Engineers.
Assists in tracking; provides and evaluates performance metrics. Ensures team delivers software on time, to specification, and within budget.
Works with Quality Assurance team to determine if applications fit specification and technical requirements. Tests and evaluates systems, subsystems, and components
Leads project planning, resourcing, requirement analyzing and defining, detailed designing, and deployment of feature or system.
Presents and defends architectural, design, and technical choices to internal and external audiences.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
Other duties and responsibilities as assigned.
Bachelors Degree or Equivalent
Engineering, Computer Science
Generally requires 15+ years related experience
Employees at all levels are expect to:
Understand our Operating Principles; make them the guidelines for how you do your job
Own the customer experience-think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services
Know your stuff-be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences
Win as a team-make big things happen by working together and being open to new ideas
Be an active part of the Net Promoter System-a way of working that brings more employee and customer feedback into the company-by joining huddles, making call backs and helping us elevate opportunities to do better for our customers
Drive results and growth
Respect and promote inclusion and diversity
Do what's right for each other, our customers, investors and our communities
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