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Principal Engineer, Software - Voice Systems - Connected Vehicle Services
Entertainment & Media Industry Company
Irving, TX, United States
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Duties and Responsibilities:
• Consult with management to analyze needs for information and functional operations, to determine scope and priorities of projects.
• Recommend and develop plans for systems development and operations, hardware and software purchases, budget, and staffing.
• Manage the development, implementation, installation, and operation of information and functional systems for the organization.
• Develop, implement, and monitor management information systems policies and controls.
• Negotiate and contract with consultants, technical personnel, and vendors for services and products.
• Provide support to end users in the selection, procurement, usage, and maintenance of software programs and hardware.
• Manage computer operations scheduling, backup, storage, and retrieval functions.
• Review reports of computer and peripheral equipment production, malfunction, and maintenance to determine costs and impact, and address problems.
• Develop, maintain and test disaster recovery plans.
• Serve as a subject matter expert in one or more areas of company business -- such as Telematics, Programming Systems and IVR.
• Communicate succinctly with other groups and work with executives in prioritizing work for their development team.
• Define detailed specifications, clarifying ambiguity in requirements, etc.
Minimum Requirements:
• Bachelor's Degree, or foreign equivalent, in Computer Science, Information Technology, or Software Engineering.
• Must have five years of IVR development experience. The five years of experience must include experience providing 24x7 support; IVR oriented systems; team lead experience; Java; SIP; Spring, Servlet, and multithreading.
Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Disabled
The requirements and duties described above may be modified or waived by the Company in its sole discretion.