Overview

We’ve all had that customer experience that made us feel welcomed, appreciated, in competent hands, and pleased to do business with that company. As a Personal Banker at Company Bank you will have the opportunity to deliver that level of service every day.

You’re an ace on the teller line and eager to become a financial partner to our customers – answering banking account questions, uncovering specific banking needs, recommending products and services, all while deepening the relationships that have made us who we are today. You’ll have the opportunity to play a pivotal role in the direct growth of Company Bank.

We seek professional individuals who are quick thinkers, persuasive communicators, problem solvers and team players to ensure that every customer leaves the bank satisfied and ready to recommend Company to their friends and families.

Are we describing you? If so, let’s talk!

Essential Duties and Responsibilities

• Demonstrates knowledge of all retail bank products, services and specialty product lines.
• Performs all functions related to opening and closing accounts including assisting customers with the appropriate selection of accounts, performing research of customer accounts, and complying with BSA and CIP requirements.
• Takes responsibility for branch and individual goals through engagement with the customers and prospective customers to present and cross sell products and solutions to meet customers’ needs; submits referrals to other staff members or lines of business to meet or exceed designated minimum goals.
• Maintains knowledge of all aspects of the teller line including processing transactions, balancing cash drawer and vault, and basic branch operations functions.
• Adheres to all company compliance and guidelines and is knowledgeable of procedures and processes affecting the Personal Banker position. Complies with all security and operations procedures including but not limited to, maintaining dual control functions and company and customer confidentially.
• Completes various logs and reports related to records administration.
• Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training.
• Performs other duties and responsibilities as assigned.

Qualifications

• Ability to read and interpret documents such as procedure manuals, general business correspondence and/or journals or government regulations.
• Ability to write simple correspondence.
• Ability to read, write, analyze and comprehend simple instructions, financial reports and/or legal documents.
• Ability to effectively present information in one-on-one and small group situations, to customers, clients and other employees in the organization

Required and Desired Skills & Experience

• High School diploma or GED and one year of customer service experience.
• Retail/Sales experience is a plus.

About Company Bank

For over 110 years, we’ve been dedicated to helping people and businesses achieve their financial goals. Today, Company Bank has approximately $14 billion in assets along with over 2,500 associates located in communities throughout Arkansas, Colorado, Kansas, Missouri, Oklahoma, Tennessee and Texas. We’re growing! In fact, Fortune magazine recently listed Company as the 62nd fastest growing company in the U.S. Our growth has led to some amazing career opportunities. There’s never been a better time to join our team – a team dedicated to working together, high integrity, passion for all we do, and a commitment to high performance and personal and professional growth. If these cornerstones of company culture appeal to you, let’s talk!

Equal Employment Opportunity Information

Company and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications. Company and its subsidiaries are committed to Affirmative Action Programs consisting of results-oriented procedures to ensure equal employment opportunities. These programs require positive action in lieu of neutral non-discrimination and merit hiring/performance policies.

If you are an individual with disabilities who needs accommodation or you are having difficulty using our website to apply for employment, please contact Corporate Human Resources at 870.541.1137 or ___@___(apply_to_show_email).