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At Company Physicians -Company, patients receive the latest medical advancements expected of a leading university clinic. The services and their experience are delivered by a dedicated team with diverse experience. As a Patient Services Representative, you will act as a customer service agent, ensuring that our customers receive the best experience that can be provided. These individuals are also responsible for providing clerical assistance toward the smooth operation of an outpatient facility. Please see below for an overview of expectations.
*** Multiple positions and locations are available ***
Scheduling / Check In-Out. Schedules patient appointments, either by telephone or in person. Primary contact for patients entering or exiting clinics. Inspects forms for completeness and accuracy. Accepts payments; writes receipts; and balances cash box on a daily basis.
Filing and Organization. Will pull patient charts for appointments, lab, x-ray, or for hospital purposes. Produce copies of medical charts and re-file charts in a timely, secure manner.
Referrals and Authorizations. Will speak with patients regarding their financial account. Verify insurance eligibility and primary care physicians for patients.
All Other Areas. Maintain highest standard on patient confidentiality. Work will individuals (patients, co-workers, and other employees) in a professional manner. Perform related work as required/necessary.
High school diploma or GED required.
12 months of experience in a customer service role
(Will accept a combination of experience and training in a customer service role)
Standard medical front office environment and exposure, including keyboarding and answering. Up to 20% of this position will require mobility (moving from one room or building to another; etc.)
A complete submission for this position will include a letter of interest, or a cover letter. Candidates can choose which of the two they would prefer to provide.
Want to know why so many employees love working at Company? Here's a few reasons!
Paid time off earned beginning at employment (18 hrs per month earned for first 5 yrs of employment) and bi-weekly pay cycles.
Paid state government holidays for almost all positions.
Affordable, flexible medical & dental plan options for you & your family at little or no cost for employee individual coverage.
Want to continue your own education? You will have reduced tuition benefits!
As a State of Oklahoma Higher Education employee, you have access to an outstanding Employee Discount Program.
Free tuition at Company for your qualifying dependents!
Your choice of several affordable and secure retirement plans including the State of Oklahoma Teachers Retirement System with rapid investment.
Flexible pre-tax spending accounts for health and child care expenses. Debit card for your health care spending account.
A Shared Leave plan which enables employees to help each other in times of very serious medical conditions.
State-of-the-art facilities on beautiful campuses to enjoy your work day in.
Locations with free employee parking and accessible Company Transit stops.
Easy work access from any location in the Company area.
There’s always something going on at Company! Lunch & Learns, free seminars, and ways to become involved with your community.
Learn more about Company Physician’s at the Company campus HERE!
Should you be selected for this position, you may be asked to provide verification of the following as it applies to the position: academic experience, or degree(s); and licensure, or certification.
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