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Part Time Concierge
Entertainment & Media Industry Company
Oakland, CA, United States
Job Details - this job has expired, please see similar jobs below
Oracle Arena & Oakland/Alameda County Coliseum are Company Facilities-managed venues and Northern California's premiere sports and entertainment venues home to the Oakland Athletics (MLB), Oakland Raiders (NFL) and Golden State Warriors (NBA). Additionally, we host the top entertainers, family shows and special events at our venues.
The primary responsibility of this position is to welcome guests and personally guide VIP Guests to the VIP club and to their seats. The Concierge will provide guests with a great experience. The Concierge is expected to be personable and professional at all times, answer general questions, and assist guests to the best of their ability.
Responsibilities:
• Greet customers immediately with a friendly and sincere welcome using a positive and clear speaking voice.
• Guide VIP Guests to VIP club and to seats during shows/games
• Actively promotes the experience of Oracle Arena’s events and services
• Answer inquiries, offers suggestions, and provides information pertaining to Oracle Arena and the various locations within the Arena
• Provide an unsurpassed level of service to our V.I.P guests
• Develop and maintain relationships VIP guests throughout the event, ensure guests are enjoying the event
• Assist the hostesses in maintaining a neat and organized VIP club area
Qualifications:
• A minimum education level of High School Diploma or its equivalency
• A minimum of 0 to 1 years of related work experience
• Ability to learn all required business system
• Strong written and verbal communication skills
• Strong interpersonal and organizational skills
• Must be able to stand and walk for extended periods of time
• Must be proactive in providing exceptional customer services
• Must be able to work in a team environment and interact with multiple departments.
• Must be able to work flexible hours including nights, weekends and holidays
• Must be able to work in a fast paced environment and be able to act and think quick