Summary:

The Outside Sales Consultant works directly with PWI customers to achieve sales goals for maximum growth. Maintain existing PWI business, as well as prospect and develop new business, within an assigned territory. Provide product knowledge to, as well as coach and train, customers on services and programs. Responsible for documenting all communication in the Customer Relationship Management (CRM) system.

Job Description:

Responsibilities and Duties:

• Achieve monthly revenue goals through relationships with existing accounts, as well as new accounts.
• Serve as subject matter expert on PWI’s sales processes, products, and services, including coaching and training dealers.
• Educate and consult with existing customers to nurture relationships and help identify new opportunities for those customers.
• Maintain regular schedule of customer visits to provide the best service for new and existing customers.
• Conduct an average of 60-70 calls per week to existing and new accounts.
• Document all activity in the company’s CRM system on a daily basis. Work closely with PWI’s Dealer Services Department to provide superior service to customers.
• Work closely with Marketing for the launch and implementation of marketing initiatives.
• Research competitors’ services and products, and industry trends and news to maintain competitive advantage for the company.
• Responsible for handling and managing marketing items (i.e. brochures, promotional items, etc.)
• Responsible for handling customer checks and other financial documents.
• Other duties, as assigned.

Educational Requirements and Qualifications:

Some post high school course work in related field is preferred. Prior experience in sales (1-3 years) as well as the automotive and financial services industry is preferred. Familiarity with customer relationship management tools is preferred. Position requires demonstrated communication, self-discipline, time management, and problem-solving skills. Valid motor vehicle operator is required. Telephone, computer, standard office equipment.

Physical and Visual Requirements

Position requires walking, sitting, and standing. Driving automobile to customer premises is required.

Environmental - Atmospheric Conditions

Varying climates, weather conditions, and walking surfaces, inside and outside.

#CB