Overview

Dealership Specialist I

The Dealership Specialist I is the key link between the Dealership and Dealership Accounting. This position is an entry level position that focuses on dealership and DMV functions that support the operations of the Dealership. In most cases the Specialist will sit within the Dealership. Accounting related tasks are very minimal, in many cases the individual may not post to the general ledger. The role is most common in a centralized accounting structure. Successful individuals will build strong relationships with department leads and quickly gain business and automotive acumen. High performers will work with the Dealership to track key performance indicators that drive financial performance.

This position reports to the Business Manager.

Job Description

ESSENTIAL FUNCTIONS AND DUTIES

Area of Responsibility

• Cash Receipts

    ◦ Manages collection and reconciliation process for cash, checks and credit card receipts

• Review New & Used Retail Car Deals

    ◦ Document Verification

    ◦ Submission of Finance Contracts

• Track Key Performance Indicators

    ◦ VBI Programs

    ◦ Rebate and Incentive Trends

    ◦ Service Loaners

    ◦ Operational Controls

• DMV Functions

    ◦ New and Used Car Title and Licensing

    ◦ Operational Controls

• Other duties as assigned

PERFORMANCE MEASUREMENTS/EXPECTATIONS

• Meet and exceed individual objectives as defined by supervisor
• Adhere to schedules and deadlines
• Thoroughness, accuracy, and timeliness in completing essential duties

ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES

The following knowledge, skills and abilities are needed to be successful in this position:

• A team player who is focused on providing exemplary customer service.
• A critical thinker and effective time manager.
• Strong attention to detail and sense of urgency.
• Excellent communication skills both written and oral
• Active Listening – give full attention to the words and body language of others, take time to understand the points being made and ask questions as appropriate
• Positive customer service attitude
• Empowered self- leader, accepts responsibility and takes initiative to ensure assigned deliverables are met within acceptable timeframes

PREFERRED QUALIFICATIONS

• High School Diploma (required)
• Dealership Experience (preferred)
• Bookkeeping/Accounting (preferred)
• Retail Sales and/or Customer Service (preferred)

Physical Demands and Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

• Physical Demands: Standing, walking over 1/3 of the time, sitting to 2/3 of time, kneeling/crouching to 2/3 of time, reaching with hands and arms to 2/3 of time, talking or hearing over 2/3 of time; move, transport or place up to 1/3 of time up to 25 pounds
• Working Conditions: Indoor office environment, considerable use of telephone, computer and other office equipment

Company Hiring Requirements

• High school graduate or equivalent.
• 18 years or older
• Possess an acceptable driving record and valid driver’s license in state of residence
• A criminal history background check will be conducted prior to beginning employment
• Clear pre-employment drug screen

NOTE: This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, workload, rush jobs, or technological developments). * #CB

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