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Serves as customer service associate in charge of a small retail outlet at a distance from the main Exchange with responsibility for selling to authorized military and civilian personnel.
Duties and Responsibilities:
Carries out policy of courtesy and service. Exercises tact, good manners and courtesy when serving and assisting customers and fellow associates. Focusing on the customer or fellow associate, responds to inquiries and provides assistance in a prompt and friendly manner.
Sells merchandise and assists with customers in the selection of a limited number of retail, services and/or uniform items. Advises, demonstrates, and provides customers with product information concerning specific items as well as new or related items in which customer may be interested. Assists in the location of items not readily seen.
Operates a cash register according to established cash control procedures and is responsible for own cash change fund. Completes daily cash reports and ensures proper balance.
Displays merchandise in accordance with instructions received, replenishes stock and maintains sales area in a clean and orderly manner. Assists in requisitioning merchandise and advises supervisor of slow moving and damaged items.
Takes inventory and periodic stock counts at required intervals. May mark and price merchandise.
May be required to prepare RGRs and MTs accounting for the movement of merchandise.
Checks proper ID as required.
Maintains security of spaces, cash and inventory.
Performs duties independently within the framework of prescribed procedures. Refers problems or unusual situations to supervisor for assistance and guidance.
Performs other related duties as assigned. May be required to lift and carry items (30 - 50 lbs), climb stairs, palletize merchandise, etc
No experience required. High school graduate or equivalent preferred.
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