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WHO WE ARE:
Company was born in 1998 with the merger of 11 privately held insurance brokerages. That number has grown to a network of more than 400 integrated brokerages across North America - all carrying the Company banner.
Today, Company is one of the largest insurance brokers in the world, and represents a broad, deep, one-of-a-kind aggregation of insurance entrepreneurs.
The Benefits Call Center Rep works in a call center environment providing benefits administration and customer support services via telephone and email. Acts as a benefits advocate for our clients and helps resolve employee benefits issues, as well as educates our clients on how to better utilize their health and insurance benefits plans.
Communicates with employers, employees, and insurance carriers to resolve benefit issues
Answers benefits and insurance claims questions and recommends corrective services to address customer complaints
Works with team and supervisor to resolve complicated and escalated issues
Works with a high volume of emails and calls
Prioritizes problems and works through priorities
WHAT YOU BRING TO THE TABLE:
You are perfect for this opportunity if you ...
have 2+ years of call center experience
hold Bachelor's Degree strongly preferred
Benefits administration experience or experience working for an insurance carrier is strongly preferred, but mot required
If this describes you, then keep reading.
WHAT Company HAS FOR YOU:
At Company, we believe in giving our employees the room and space they need to do their job. We believe in paying a fair wage and offering great benefits like a 401k plan where the Company matches 50% of the first 6% you contribute. Medical options, dental options, vision coverage, paid vacation, paid holidays. We have it all.
Our work environment encourages critical, independent thinking, problem-solving and project-management. We trust our employees to make good decisions for our clients and we give them the space to do that.
LIKE US SO FAR?
Take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. Apply online today!
Are you a veteran? Disabled? We welcome ALL candidates and are proud of our wonderfully diverse employee population.
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