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Modernization Project Manager
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Job Description Summary
Job Summary
Essential Job Duties:
- Oversees all aspects of daily operations for a child support or child welfare program modernization consulting project, including staffing, performance monitoring, quality assurance oversight, training, subcontractor management, auditing and compliance with internal and external requirements.
- Ensure project compliance with all applicable requirements of the contract, state and federal regulations as well as corporate policies.
- Manage direct reports and the cost- effective operation of all project tasks.
- Manage subcontractors that provide services to a program.
- Collaborate with other Managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Establish and maintains effective relationships with clients and other external entities.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operational efficiency.
- Manage the project's quality assurance and training programs as well as corrective actions to ensure compliance.
- Monitor performance against key indicators established internally or by the clients.
- Develop solutions to issues or complex problems.
- Develop performance goals and objectives for staff, and monitors achievement of those goals.
- Perform other duties as may be assigned.
Education and Experience Requirements:
- Must have subject matter expertise and at least 5 years’ experience in either the Child Support Program or the Child Welfare Program.
- Must have experience with a states’ child support or child welfare program modernization project.
- Must have knowledge of the systems development life cycle (SDLC) for large system projects.
- Manages activities of a program modernization project.
- Exercises supervision in terms of costs, methods, and staffing.
- In some instances, this manager may have subordinate supervisors and/or managers.
- Works on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives.
- Implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results.
- Establishes and assures adherence to budgets, schedules, work plans, and performance requirements.
- Regularly interacts with senior management or executive levels on matters concerning projects and/or clients.
- Requires the ability to change the thinking of, or gain acceptance from, others in sensitive situations, without damage to the relationship.
- Establishes operational objectives and work plans and delegates assignments to subordinates.
- Senior management reviews objectives to determine success of operation.
- Involved in developing, modifying and executing company policies that affect immediate operations and may also have company-wide effect.
Company Introduction
Since 1975, Company has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Company delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Company is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit Company website.
EEO Statement
EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Company deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Company is an Affirmative Action/Equal Opportunity Employer. Company provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Company compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Company's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Company provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Company will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Posted Max
USD $160,000.00/Yr.
Posted Min
USD $63,100.00/Yr.
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