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We’re looking for a Manager, Site Reliability Engineering to help us push the boundaries of what education can offer through the power of technology. Education is our passion and our team members bring that to work each day as they aim to advance learning in every region of the world. Company is the world's leading education technology company, providing dynamic products and services to the global education community. We’re focused on driving innovation in EdTech and working with our clients to create a smarter learning environment.
For more information about Company. and our career opportunities, please visit Company website.
As Manager, Site Reliability Engineering, your specific responsibilities will include:
Building and leading a world-class DevOps team responsible for supporting and maintaining a highly available application in use by hundreds of institutions and millions of users worldwide
Leading the charge toward a hardened CD pipeline
Standardizing monitoring and reporting across multiple data centers including AWS
Accelerating the push to move all infrastructure from self-managed data centers to AWS
Tracking operating costs for all non-production and production systems and reacting when costs are abnormal
Working to ensure that native and cloud-based product infrastructure is scaled to meet future product and service needs
Working with Company Product Managers and other product development leaders to ensure our products are designed and built for simple and reliable deployment and reliable large-scale operation
Working with development teams to establish operational priorities
Participating in an on-call rotation
Designing, deploying, and maintaining high-availability Linux systems with a continuing focus on standardization of administration and configuration
Developing automation tools for maintenance, troubleshooting, and administration
Configuring and managing performance monitoring tools and notification services
Undertaking various housekeeping and reporting functions for the areas of responsibility including product deployments, upgrades, and maintenance
Mentoring junior team members and fostering a collaborative, process-mature team
Staying on top of the latest technologies, tools, and techniques
12+ years of experience in production support and operations
5+ years of experience leading teams and managing the workload for a team
Strong experience in Linux systems administration
Strong understanding of configuring and deploying Linux servers programmatically in cloud infrastructures
Thorough knowledge of Ubuntu administration and tuning
Strong experience with public cloud fabrics like AWS or Azure
Experience managing SysOps or DevOps teams; expertise in network/server infrastructure running in virtualized and cloud environments
Strong experience with Agile methodologies and Kanban
Experience in a 24x7x365 Operations environment
Strong knowledge of automated configuration management frameworks like Chef or Puppet as well as strong scripting skills (Ruby, Bash, Python, etc.)
Knowledge of SQL and administrating Oracle and PostgreSQL
Experience in ticketing tools like JIRA, ServiceNow, etc.
Ability to work independently and within a geographically distributed team
Excellent leadership and people management skills
Excellent oral and written communication skills
Ability to demonstrate a high degree of flexibility
A passion for service improvement
Fluency in written and spoken English
Bachelor’s degree in Computer Science or related area of study
Company has an office in one of the biggest cultural, economic, and educational centers in South India: Chennai.
Located on OMR, the IT corridor of South Chennai
Easy access to Velachery, Thiruvanmiyur Railway station and bus stop
Very close to Tidel Park, Ascendas, and SRP Tools – Holiday Inn
Office is situated behind Hotel Turyaa on the 5th floor of Rayala Techno Park
Fun Committee, Happy Fete Team, Food Committee, and Sports Committee ensures fun at work
ISR Team actively engages employees in contributing to various local charities
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
Company. is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, protected military/veteran status, or any other legally protected factor.
Location/Division: Chennai, Tamil Nadu, India Job Requisition: BB-3195
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