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Our Assistant Managers support the Store Manager in leading teams to maximize the financial output of the store through the optimization of talent, operational execution, and delivery of a rewarding experience for customers and associates. Our Assistant Managers manage a team of high-achievers, who have a passion for excellence, continuous improvement and obsess about getting things done. They are expected to embrace our Mission Statement and Success Drivers for the Assistant Manager position and model Company Tool's Core Principles.
Drive sales to exceed financial goals
Support a results-driven store environment
Plan, prepare, and ensure successful execution of special events
Manage payroll and expenses
Is a Subject Matter Expert in all operational processes
Ensure the execution, education and understanding of all Standard Operating Procedures
Manage and participate in the timely and accurate completion of workload
Ensure compliance to company policies and procedures
Selection and retention of high quality talent
Training and development
Promote a team atmosphere
Ensure and model a helpful customer experience
Ensure items are in-stock
Ensure items are priced right
Maintain a safe, clean, and organized store
Ensure a consistent and appropriate level of safety, both in staff behavior and in facility maintenance
Drive For Results
Uses data to set priorities and translates goals into action plans
Consistently pushes self and others for results
Manages internal and external communications
Developing Direct Reports and Others
Is a people builder
Provides challenging and stretching tasks and assignments
Holds frequent development discussions
Creates a climate in which people want to do their best
Motivates and inspires direct reports and teams
Makes each individual feel their work is important
Managing and Measuring Work
Clearly assigns responsibility for tasks and decisions
Sets clear and measurable objectives
Monitors process, progress, and results and provides effective feedback
Makes good decisions based upon a mixture of analysis, experience, judgment and partnership
Sought out by others for advice and solutions
Suggests solutions that are correct and accurate
Minimum of two years’ experience in retail management
Technical, Trade, or Vocational degree or High School graduate/Equivalent or 2 years Management or Functional Experience
Ability to communicate with customers and associates in person and via e-mail and telephone. Ability to intermittently lift, push and/or pull up to 50 pounds.
Requires standing and moving for an entire shift.
Ability to lift, bend, kneel, climb, crawl and/or twist.
Ability to safely climb up and down a ladder.
Ability to become forklift certified and physically able to operate a forklift in accordance with IIPP.
Ability to work an open schedule, including evenings, holidays, overnights and weekends as necessary to meet the needs of the business. Regular attendance is an essential function of the job.
In 1977, when Company was started as a small family-owned business, we made a commitment to provide working people with great quality tools at the lowest prices. And for over 40 years, Company has done just that. From hand tools and generators, to air and power tools, from shop equipment to automotive tools, Company offers more than 5,000 tools and accessories at quality levels that match or exceed competing brands, but at prices that are up to 80% less.
We're not your typical retailer. We're a team of high-achievers, who have a passion for excellence and continuous improvement and obsess about getting things done. We're also equally committed to doing the right thing and giving back to our community. And for us, collaboration is the golden rule. We're a 40 year-old, $4 billion company with over 30 million loyal customers and growing. If you are looking for a not so ordinary and highly rewarding career opportunity, we would love to talk with you.
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