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HR & Mobility Manager
We are seeking an HR & Mobility Manager to join our highly engaged and collaborative Talent & Strategic Programs team. Serco’s HR department provides the latitude to learn and develop through meaningful experiences that have a direct and tangible impact on the employee experience. We take pride in continuously improving programs and processes that build organizational capability. Our passion for people has resulted in Serco being named Forbes ‘Best Large Employer’ and ‘Best Employer for Women.’
The HR & Mobility Manager will be a leader in the HR organization responsible for leading and executing our talent mobility programs – including global and domestic mobility – and executing various HR project initiatives, providing great internal customer support, and driving HR functional excellence and process improvement.
The ideal candidate will demonstrate steady progression in HR subject matter expertise, program management for the last 2-5 years, possess significant previous experience leading global mobility and providing direction to internal stakeholders in a fast-paced environment. This individual must have the ability to work at all levels in the organization, manage external providers, provide counsel and guidance, and interact with government agencies. A high attention to detail and ability to manipulate and analyze data to inform opportunities and areas of focus are crucial in this position. We are seeking a candidate who can influence through experience and respect to ensure the HR and mobility programs are streamlined and successful.
Primary Duties and Responsibilities:
Manage global mobility program and international assignments for all Serco employees working Outside Continental United States (OCONUS)
Represent HR as an active member of internal council and review teams, including but not limited to:
◦ International Performance Review Team (IPRT)
◦ HR-Finance Collaboration Initiatives
◦ HR Systems Enhancement and Change Council
Centralize and streamline domestic and international relocation process, procedure and governance
Manage all mobility vendors across major support areas (relocation, immigration, tax, etc.)
Conducts research and provides counsel to operations and bid teams on country specific regulations, including risk and cost considerations, applying to U.S. government contractor personnel.
Ensure compliant immigration policies and processes and serve as partner and point of contact for Managers, HR Partners, Recruiters and third-party vendors to support all aspects of U.S. visa and work authorization sponsorship.
Partner with outside immigration counsel in support of all US non-immigrant sponsorship and visa filings including but not limited to H-1B, L-1B/A, and TN visas, as well as all US permanent residency cases (i.e. PERM, I-140, I-485/AOS).
Partner with Group Head of Global Mobility to provide subject matter expertise on global mobility matters by advising key stakeholders on best practices, policies, procedures, and relevant local laws concerning international relocation, visas, work permits, and residency requirements.
Review, develop and maintain mobility and other relevant HR policies and procedures
Partner with stakeholders to update existing policies during the policy review period
Consult on supporting documentation such as manager and employee communications, FAQs, and standard operating processes
Consult with cross-functional teams including business and system owners to ensure that sound protocols are in place in Mobility and HR policy and processes
May provide support in response to internal and external audits, working in partnership with HR Leadership and cross-functional partners
May manage the work and performance of an HR Specialist/Analyst providing support to wide variety of our Talent, HR and Strategic Programs
Required Education, Skills and Experience
Bachelor’s degree and minimum of 8 years of relevant experience in Human Resources, preferably in global mobility, international performance, human resources/captial or related field
Knowledge of best practices, laws and regulations relating to the execution of international talent mobility such as relocation, immigration, tax, benefits across global jurisdictions
Experience influencing all levels of leadership and lead industry transforming practices across all vendors and to articulate global mobility matters to leadership and/or stakeholders
Proficient in Microsoft Office Suite; advanced skills in Excel with ability to manipulate large
amounts of data required
Excellent partnering, communication, and presentation skills with experience providing guidance and training to managers and cross-functional partners
Experience working in the government contracting environment
Broad knowledge of various Human Resources competency areas and the execution and administration of HR support
Project management experience and skills in balancing competing priorities
Serco Inc. (Serco) is the Americas division of Company, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has approximately 8,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).
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