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The Manager of Digital Sales Operations will lead a team of Campaign Specialists responsible for setup, trafficking and optimization of Ad sales campaigns across all NBCU News properties. The Manager will work closely with Sales Management, Ad Platforms, Planning and Product teams to lead ad integration efforts and provide best in class customer service. This role will be charged with managing ad operations efforts across NBCU’s digital apps, websites, mobile, set-top box, off-platform distribution partners and emerging products and platforms.
Duties and Responsibilities
Day to day team management including on-boarding, growth and development of direct reports
Drive team efficiency to meet SLA’s and other key business metrics
Proactively troubleshoot delivery and technical issues to ensure revenue recognition.
Communicate technical issues in a manner that is easy for a non-technical audience to understand
Provide training (troubleshooting delivery issues understanding delivery priorities, optimization of campaigns, ad products, etc.) to Sales and Sales Operations as needed
Develop strategic relationships with our business partners and vendors
Establish and improve workflow, processes, and establish goals for measuring and improving product output (quality, conformity, scalability, and sustainability)
Contribute to Leadership meetings and strategic planning for Sales Operations organization
A minimum of 5 years Ad Operations experience
Ad serving/ad technology fundamental knowledge in industry tools including DFP, Operative, Canoe and Freewheel.
Understanding of digital video distribution, SVOD and MVPD landscape
Excellent organization, multi-tasking and prioritization skills.
Must be an exceptional Specialist that has demonstrated ability to improve and follow process, troubleshoot issues, communicate effectively to management, and serve has a leader amongst their peers.
Strong understanding of common digital platform capabilities including desktop, mobile, video required as well as web technologies and technical architectural needs including HTML5, CSS3, Responsive Design
Interested candidates must submit a resume/CV through Company website to be considered
Must be willing to work in New York, NY
Willingness to travel and work overtime
Must have unrestricted work authorization to work in the United States
Must be 18 years or older
At Company, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Here you can create the extraordinary. Join us.
Company’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. Company will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
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