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As a District Manager Investigations, you will drive the internal investigation program in the district with primary focus on the apprehension of dishonest employees and fraud. Drive sales and profit through the “Stores Own Sales” initiative. Perform other duties as assigned.
Drive and execute the investigation of employee dishonesty and theft in the district.
Detect and investigate internal crimes against the company including theft, fraud, embezzlement, POS manipulation, etc.
Work with District Director Loss Prevention to develop and execute a talent development/succession planning process to identify top Loss Prevention Manager talent for promotion to District Manager Investigations Level
Train store staff in use of investigative tools and surveillance equipment.
Monitor Report usage to ensure all available investigative resources are being consistently utilized
While in store locations, work with Loss Prevention staff members to develop better understanding of Internal Programs, how to execute investigative tasks, and how to react to Internal Theft situations.
Execute the restitution program to ensure compliance and appropriate follow up in every case.
Execute all aspects of the covert operations program, maintain inventory of all covert CCTV equipment and track usage.
Conduct audits to ensure that security policies, procedures and training have been implemented and are followed
Analyze and prepare statistical documentation as it pertains to internal case productivity reporting
Partner with Regional Director Investigations on areas of vulnerability and exposure for new policies, procedures, and POS enhancements
Conduct shortage analysis and develop zone specific Internal action plan within target locations
Liaison with Organized Retail Crime Managers, Central Investigations Unit, and Company Credit Services to develop new reporting and theft reduction programs designed to reduce shortage
Maintain strong working relationship with Loss Prevention, Human Resources, and Operations at the Store/District/Regional Levels
Conduct special projects as needed to support the company
Monitor all Loss Prevention investigations, Interviews, Associate Statements, and Case Documentation to ensure they adhere to company standards
Manage talent development process for the Investigations team; actively coach and counsel
Recruit and develop talent by creating and supporting a culture that values retention, career development and succession planning
Train LP Manager, DDLP, and Investigations executives in the use of investigative tools and surveillance equipment
Regular, dependable attendance & punctuality
Education/Experience: College Degree preferred. A minimum to 5-7 years of loss prevention management experience, Internal Investigations & Interview experience preferred.
Language Skills: Ability to read, write, and interpret instructional documents such as reports and procedure manuals. Excellent written and verbal communication skills.
Mathematical Skills: Basic math functions such as addition, subtraction, multiplication, and division.
Reasoning Ability: Ability to effectively plan and execute strategies. Effective prioritizing and time management skills.
Physical Demands: This position requires regular walking, standing, hearing, and talking. May occasionally be required to stoop, kneel, or crouch.
Other skills: Strong leadership profile and excellent negotiation skills. Ability to build partnerships and direct teams.
Strong working knowledge of Word, Excel, Access, PowerPoint, and web enabled due diligence research. Commitment to exemplifying the highest integrity and professional business standards
Work Hours: Ability to work a flexible schedule based on department and store/company needs Extensive travel required.
This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Company Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Company Inc., including Company and Bloomingdale's, will consider for employment qualified applicants with criminal histories in a manner consistent with SF PC Art. 49 and LA MC ch. XVIII Art. 9.
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