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Reach Your Peak at Company website're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Company. Reach Your Peak.
Company is always looking for great talent. Although our resorts and offices are currently closed to protect the health and safety of our employees, applications are still being accepted. Hiring will resume as soon as normal operations resume.
Loss Prevention Supervisor - Company - Year Round
Responsible for safety and security of the Company, Colleagues, Guests and Owners as well as property assets.
Essential Job Responsibilities include but are not limited to:
Detect potential sources of security and safety hazards, responds to emergencies, handles complaints, investigates and compiles reports in a professional and hospitable manner.
Supervise Loss Prevention associates.
Knowledgeable on incoming & outgoing guest & associate shipments.
Assist other hotel departments as requested.
Maintain accurate records while performing daily duties including camera monitoring, shift activity, guest and employee incidents, tracking and moving all shipping and receiving for the hotel, able to keep information confidential.
Resolve difficult guest situations in a professional and hospitable manner.
Responsible for thorough incident reporting of all hotel related incidents.
Respond to emergencies.
Manage hotel lost & found and related inquiries made by guests.
Communicate with management and colleagues in an effective and professional manner.
Maintain a calm and professional demeanor during difficult situations.
Complete any and all tasks assigned by Loss Prevention Manager in a timely manner to the expected level.
Must be able to read, write, speak, understand and comprehend English fluently. –required
Must have a high school diploma or equivalent. –required
Must have at least 1 year of Loss Prevention/ Public Safety experience. –required
Must be proficient with computers, specifically, Microsoft Office. –required.
Must have a valid US driver's license. –required
Must complete a satisfactory Motor Vehicle Record check before employment. –required
Must have or be able to obtain a CPR, First Aid and AED certification within 30 days of hire. –required
Must maintain a positive and optimistic attitude at all times. –required
Must be able to work all shifts with minimal supervision. –required
Must be able to communicate in an effective and professional manner. –required
Must be able to remain calm in difficult situations. –required
Must be able to learn quickly to work in various situations. –required
Must be able to bend, crawl, climb, lift, kneel and crouch. –required
Must be able to lift up to 75 lbs. –required
Must be able to work in all weather conditions. –required
Must be able to work weekends, evenings and holidays. –required
Must be able to make a year-round commitment. –required
Ability to communicate in Spanish is helpful. –preferred
In-person interviews. –preferred
Schedule is 5 days a week, often weekends and holidays, with shifts that include 7am-3pm and 3pm-11pm.
One Job – Double the Benefits.
Working for the Company at Company gives you access to the phenomenal mountain town that is Company, CO and all the perks that come with being a Company Employee (Free Ski Pass, discounted lodging at all Company properties, discounts on retail items and FB locations). Not only that, but take advantage of the Company team member benefits (discounted room rates at all Company’s nation-wide) to truly get the most out of your hospitality experience. Come join our team of incredible people with passion for customer service and making sure everyone checking in feels like they are home. Company website
Company is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
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