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Job Title: Pharmacy Technician
Location: Retail Grocery Location
The pharmacy technician will assist the pharmacist in the areas of prescription filling, prescription distribution and clerical activities while under the pharmacist’s supervision at all times. This position should increase customer confidence and loyalty to the pharmacy by providing consistent operating conditions, courteous and prompt service, and a friendly atmosphere. This role will accurately and courteously express pharmacy policies and procedures to the customers when appropriate.
Primary Responsibilities & Accountabilities
Assist in the preparation of prescriptions including entering patient information (demographics, drug allergies and pharmaceutical history) and prescription orders into the computer for processing.
Assist pharmacist in filling prescriptions by pulling stock, pouring, counting, restocking, packaging, labeling and pricing the prescription.
Provide first class customer service by greeting customers as they enter the pharmacy, keeping the pharmacy clean and inviting and answering the phone in a courteous manner.
Assist pharmacist in the preparation, reconciliation and billing of third party insurance claims and in the re-billing of rejected third party claims.
Assist in checking and removing out-of-date product as instructed by the pharmacist.
Order, receive, rotate and store product to assure quality controls.
Reconcile daily merchandise orders.
Maintain confidentiality in compliance of federal HIPPA regulations.
Organize and file records.
Maintain all product labels, signs and prices aligned with product.
Keep work area clean, orderly and free from safety hazards; report hazards to store management.
Perform price checks for customers and associates, as needed.
Operate the cashier terminal, credit card machine and electronic signature capture device when checking out customers; collect proper payment for merchandise.