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Liability Claims Representative – Lakeland, FL
Salary: $44,210 annually
Note: The safety of our associates, both current and future, is Company’s highest priority. At this time, most of our associates are working remotely due to the current COVID-19 pandemic. Candidates who are selected for this position will be trained remotely and must be able to work from home in a designated work area. Once Company determines it is safe for associates to return to the office, candidates may be required to work in our Lakeland, FL office.
What sets Company apart from our competition? One key factor is our ability to provide outstanding customer service during the insurance claims process. As a Liability Claims Representative, you are there for our customers when they need us most - after an accident.
Accidents can be traumatic experiences, and it takes a true professional to empathize, listen and assist our customers. Through our industry-leading, paid training, you'll learn about insurance concepts and contracts, complex claims handling, liability disputes and settlement negotiation. After training, you will investigate and process a variety of insurance claims ranging from minor fender-benders to major disasters.
Bring your passion for helping others and a desire to make an impact and start a rewarding career with Company today!
As a full-time Liability Claims Representative, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:
Premier Medical, Dental and Vision Insurance with no waiting period**
Paid Vacation, Sick and Parental Leave
401(k) Plan with Profit Sharing
Paid Training and Licensures
*Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.
**Coverage begins with the pay period after hire date. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.
Qualifications & Skills:
Outstanding customer service skills and/or experience
Solid computer, grammar and multi-tasking skills
Strong analytical and problem-solving skills
Strong attention to detail, time management and decision-making skills
Must be comfortable working in a fast-paced, high-volume call center
Required for Remote Work:
A quiet workplace so you can focus on delivering excellent service to our customers
Must live in a location that can leverage an existing high-speed internet service