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Company is known for luxurious service, innovative products, and for the people behind them. The Company Counter/Business Manager represents the Company brand by sharing skills and knowledge, with a focus on maximizing team effectiveness.
Maintain awareness of existing competitive ranking and daily knowledge of all sales achievements vs. goal for staff.
Oversee training and development of staff.
Mentor and coach beauty advisors on product knowledge, performance, KPIs, and service behaviors.
Manage and execute all customer events held at store.
Review the status of the customer registry and sampling log with the team
Maintain frequent communication with Company Field Sales and Training Executives and Retailer Department Manager.
Establish relationships with key retailer departments (personal shopper, director of special events, visual.)
Regularly attend Company-hosted seasonal training seminars twice a year and/or digital learning modules.
Oversee all aspects of the Company business and maximize retail sales.
Manage cleaning, re-stocking and moving boxes with team
Training, Learning and Development:
Company Beauty Advisors are enrolled in a brand-sponsored comprehensive three-day skincare, makeup and luxury service training (in-person or online) before starting role.
High achievers are encouraged to pursue further professional development programs through Company’s Career Path Program. Areas of specialty include: makeup artistry, skincare and leadership.
Must have a high school degree and be 18 years or older
Minimum of 2 years as a manager of a cosmetic retail team or single store location in a luxury or retail environment
Two years of clientele development experience in working as or with professional sales associates
Ability to work a flexible schedule, possibly including nights, weekends and/or holidays (dependent on business staffing needs.) The position is employed by one of our retailer partners on behalf of the Company brand.
About Company: Women come to Company to look more beautiful and they leave feeling happier. For more than 80 years, Company has been joyfully making women all around the world feel as happy and as beautiful as they truly are. More than expert results, discover the joie de vivre of true innovation, inspiration, personalization and French elegance at Company. Company is a proud brand in the L’Oreal Luxe portfolio. As a division of the world’s leading beauty company, L’Oréal Luxe products are available at department stores, cosmetics stores, travel retail, but also own-brand boutiques and dedicated e-commerce websites.
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