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Provides quality support to investment sales staff, other internal staff, customers and Compliance by responding to and resolving issues, researching requests, and compliance questions associated with operational processing of investment related products and services. Supports all investment operations procedures, and acts as liaison between back and front office and other staff. Isolates and identifies source of problems. Provides timely resolution to problems to adhere to regulatory requirements and service level agreements. Follows up with internal or external customers ensuring problem resolution. Develops and maintains documentation of all activities. **Qualifications:** Basic Qualifications - High school diploma or equivalent - Three to five years of experience in investment operations activities - Licensing may be required Preferred Skills/Experience - Strong understanding of investments operations, including manual and automated processes, procedures and systems - Excellent customer service skills - Well-developed interpersonal, verbal and written communication skills - Ability to manage multiple task/projects and deadlines simultaneously - Excellent computer skills, especially Microsoft Office applications - Strong planning, problem-solving and organizational skills - Ability to identify and resolve/escalate problems **Job:** Investments / Insurance **Primary Location:** Minnesota-MN-Saint Paul **Shift:** 1st - Daytime **Average Hours Per Week:** 40 **Requisition ID:** 190025759 U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
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