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The Company, Department of Company Libraries seeks a detailed-oriented professional to join its team as an Inter-Library Loan Company website Loan Supervisor will perform a variety of incoming loan and document delivery requests, training, and supervising one full-time staff and student workers.
The role will provides specialized public and technical services and assists library management with administrative duties related to planning, budgeting, special projects, and day-to-day operation of a library unit, department, center or facility.
Provides assistance to library patrons using electronic databases, electronic journals, and electronic reference materials within a tiered service environment. Assists patrons in identifying and locating appropriate discipline-specific and interdisciplinary resources, demonstrates search techniques, interprets results, and refers questions as appropriate
Assists library management in developing policies and procedures related to specific library functions. Ensures that library patrons and supervised staff comply with all applicable library policies and procedures and has authority to make exceptions to policy. Maintains currency on policies and procedures. Interprets policies and procedures for library personnel or patrons
The Library Supervisor Supervises staff and/or student workers engaged in specialized library functions for a library unit, department, center or facility. Recruits, screens, hires and trains staff. Evaluates employee and/or student workers and provides guidance and feedback to assigned staff and/or student workers. Counsels, disciplines and/or terminates employees as required
Oversees system-wide procedures governing the creation, updating and deletion of data in library databases. Oversees quality control measures for the library system’s patron database and/or other library systems. Provides assistance in accessing and interpreting records and transactions, resolving discrepancies, and communicating the results
Maintains specialized library equipment. Provides training to staff and student workers on proper utilization of equipment. Coordinates with facilities staff and/or vendors for acquisitions, maintenance, and repairs
Schedules, assigns, and prioritizes workloads on a daily basis. Sets appropriate goals and deadlines. Ensures timely completion of unit’s work. Assigns and monitors progress on work assignments and special projects
Prepares and ensures accuracy and completeness of all personnel paperwork as required including payroll documentation
Administers system-wide procedures governing the handling of cash, fines, billing, holds, recalls, renewals, patron notification and record entries, loan policy, etc. Follows national and institutional standards in creating and modifying records. Prepares reports as requested or needed
Establishes and maintains records of orders, shipments, searches, lists, and status reports as assigned
Assists in budget administration. Monitors supply and student wage budgets and reconciles financial data. Prepares budget projections and/or reports
Monitors the physical organization of library materials and spaces. Maintains and supervises workflow for organizing and housing new or existing materials. Identifies and supervises needed collection shifts. Supervises the fulfillment of service requests and reports findings
Develops and implements security related procedures such as office opening and closing routines, recognition of duress signals and key controls. Coordinates security activities with University Public Safety Department. Promotes and maintains standards for security conscious awareness and behavior. Maintains knowledge of University's crime prevention and suppression programs and services. Ensures dissemination of security related information to staff.
The Company values diversity and is committed to equal opportunity in employment.
Associate’s Degree, Combined experience/education as substitute for minimum education
Field of Expertise:
Experience in and comprehensive knowledge of library operations
Knowledge of computers and information retrieval systems.
3-5 years working in inter-library loan, library circulation, or other related field.
Library reference and customer service experience
Familiarity with shipping and receiving procedures
inimum Education: Associate's degree, Combined experience/education as substitute for minimum education Minimum Experience: 3 years, Combined education/experience as substitute for minimum experience Minimum Field of Expertise: Experience in and comprehensive knowledge of library operations. Knowledge of computers and information retrieval systems. Supervisory ability. Knowledge of preservation of materials and related equipment usage.
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