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This position is based in Bolingbrook, IL and will promote sales by initiating calls in order to meet customers’ needs, present/explain Company of Illinois (Company-IL) products and make purchase recommendations.
The Inside Sales Associate will learn Company-IL product catalog offerings, core selling skills, wine & spirit fundamentals, and relationship building to provide a foundation for long term advanced selling opportunities.
Builds positive working relationship with customers, understanding their needs and business drivers.
Drive continued penetration of Company-IL portfolio into accounts, focusing on relevant products that match customer needs.
Establish and maintain quality customer relationships by delivering exceptional customer service, establishing rapport, identifying and exceeding customer needs and expectations.
Achieve customer retention goals; follow up with customers as required, to close sales and meet/exceed revenue goals.
Build and maintain effective relationships with new and existing Illinois customers. Maintain consumer prospect lists/contact database in order to assess client purchasing trends; proactively and consistently seek opportunities to promote and sell Company-IL products based on client purchase history.
Acquire in depth industry and Company-IL company knowledge in order to articulate product features, benefits, pricing and make recommendations to include core and innovation products.
Attend and actively participate in daily team meetings or relevant sales training in order to ensure appropriate sales techniques are being used and accurate information is being communicated to customers. Attend sales group meetings concerning sales targets or forecasts, reporting on market situation.
High School Diploma or GED equivalent.
Must have excellent verbal communication skills in order to effectively communicate with direct customers on the telephone and internally.
Must maintain strong working knowledge of Company-IL portfolio and products, including core and innovation products.
Must be able to multi-task and work in a high energy sales environment that is goal/quota driven.
Must be at least 21 years of age.
Highly proficient computer skills, including MS Office Suite, and experience with CRM systems a plus.
Company recruits and hires qualified candidates without regard to race, religion, color, sexual orientation, gender, gender identity, age, national origin, ancestry, citizenship, veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state and municipal laws. The Company prohibits discrimination on other bases such as ancestry, medical condition, or marital status under applicable laws. We make reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws. Candidates should possess the right to work in the United States, as it is not the general practice of Company to sponsor individuals for work visas.
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