Job Details – this job has expired, please see similar jobs below
Health Services Administrative Quality Assurance Manager
Headquarters – Tumwater, WA
Important Note: Pursuant to the Governor’s Directive, 20-08 this position will be subject to one furlough day per month beginning August 1, 2020, through November 30, 2020.
The Department of Corrections (DOC) is seeking an experienced, visionary and energetic leader to serve as the Health Services Administrative Quality Assurance Manager. This is your opportunity to join one of the most highly regarded correctional agencies in the country, reviewing policies and procedures with a priority on those that are most critical for the health and welfare of the incarcerated individuals. This position is located in Tumwater, Washington.
In order to be considered for this position, please apply directly at Company website to this announcement and attach the following items to your application:
1. A current resume (Chronological, focused on your relevant experience);
2. A Letter of Interest (no more than two (2) pages) indicating how you meet the qualifications and why you are an ideal candidate for this position; and
3. Three (3) professional references.
We are looking for evidence in your application materials that you have the experience, skills, and abilities indicated in this job posting. Qualified applicants whose responses most closely match the requirements of this position may be invited to interview. Carefully review your application before submitting. All information may be verified, and documentation may be required.
Our mission at the Department of Corrections (DOC) is to 'improve public safety by positively changing lives'. With a vast number of innovative sustainability programs, and evidence-based practices used to reduce recidivism, Washington State is highly regarded as a strong leader in the field of Corrections. For additional information about our agency, please visit Company website.
As the Health Services Quality Assurance Manager you’ll be responsible for improving the quality of care to incarcerated individuals by developing and conducting routine quality assurance evaluations on key health service administration processes. This position works under administrative direction of the Health Services Administrative Deputy Director and supports the Department's mission by reviewing key processes that impact the quality, effectiveness, accuracy, and timely medical care. This position will review key processes and policy adherence at our 12 facilities and develop quarterly plans for review and approval by the Deputy Director. Results of quality assurance reviews will be discussed with the Health Services Leadership Team (HSLT). The candidate will determine, to the best of their ability, the root cause of the issue and make recommendations for corrective action. Appropriate Health Services administration leaders will be responsible for quality of service. Include measurable deliverables at both the facility as well as enterprise level. The candidate will need to have a fundamental understanding of the fiscal aspects of those measurable if implemented. The qualified candidate should be efficient and economic able with state resources.
Review and develop plans for improvement related to administrative processes that are identified by the Chief Quality Officer (CQO).
Develop a documented process to ensure any corrective actions that are implemented by the HS Administrative unit due to a request, report, or investigation by the Correctional Ombuds.
Develop quarterly quality assurance review plans for key processes within the HS administrative unit.
Review all policies and procedures for HS administration for quality assurance and best practices.
The successful candidate must have the following:
Bachelor’s degree in Business Administration, Public Administration, Correctional Administration or closely allied field from an accredited institution whose accreditation is recognized by the U.S. Department of Education or the County of Higher Education Accreditation (CHEA) or a foreign equivalent.
Three (3) years’ experience in quality assurance and process management.
Working knowledge of Health Services policies and procedures.
Develop work plans, tracking tools, action items, and report key findings and performance progress.
Must have excellent analytical skills and able to understand the step by step process required to develop quality assurance plans.
Exemplify and model agency values including equality, diversity, inclusion and respect.
Demonstrate strong communications skills.
The ideal candidate will exemplify the core values the Department seeks in all of its employees; those who are honest, have a strong work ethic, are dependable, achieve results independently and through teamwork, and convey dignity and respect.
Mission: The mission of DOC is to improve public safety by positively changing lives.
Our Vision: Working together for safer communities.
Our Commitment: To operate a safe and human corrections system and partner with others to transform lives for a better Washington.
Our Core Values:
Cultivate an environment of integrity and trust: Corrections values partnership and trust. We foster openness and support courageous conversations. We are committed to doing what we say we are going to do by being accountable and taking personal ownership in our actions.
Respectful and inclusive interactions: Corrections appreciates and values individuals by promoting an inclusive and diverse environment, which encourages safety. We respect, value, and listen to the thoughts, feelings, and perspectives of our stakeholders and consider the impact on those we serve as well as each other.
People's safety: Corrections believes in creating an environment that values physical, mental, and emotional security and well-being. We honor those who advance safety for all.
Positivity in words and actions: At Corrections, we assume positive intentions and believe there is a shared desire for the best outcome. We consistently demonstrate positive behavior and always put forth our best effort.
Supporting people's success: Corrections is committed to our community – understanding individuals, instilling hope, embracing change, and providing opportunities.
For additional information about the agency, please visit Company website.
Please include a minimum of three professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.
Phone number AND email address are required for all professional references.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
Employees may work directly with or in close proximity to incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.
We are committed to maintaining a drug and alcohol free work environment, and our employees are expected to comply with all state and federal laws.
DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.
For questions about this recruitment, or to request reasonable accommodation in the application process, please email ___@___(apply_to_show_email) or call us at (360) 725-8572. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.
Sign up and search through 96,032 curated jobs in the Diverse Edition: