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Head Teller - Anderson Down Town
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Job Details
Company Description
About Company, America's Most Convenient Bank®
Company, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, Company and its subsidiaries offer customized private banking and wealth management services through Company Wealth®, and vehicle financing and dealer commercial services through Company Auto Finance. Company is headquartered in Cherry Hill, N.J. To learn more, visit Company website. Find Company on Facebook at Company website and on Twitter at Company website_US.
Company, America's Most Convenient Bank, is a member of Company Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "Company". To learn more, visit Company website.
Job Description
The Head Teller provides legendary Customer Service while supervising the Teller and/ or Platform team.
Job Requirements
- Provides exceptional Customer service.
- Demonstrated competency and accountability with Store operational standards.
- Provides leadership, conflict resolution, process improvement and communication to the Teller line.
- Coaches team members on identifying sales opportunities and referring Customers to appropriate Store Employees or internal Business Partners to achieve both store and individual sales revenue goals.
- Manage Teller Paid Time Off (PTO) within the PTO staffing model.
- Recruit, interview, train, orient, create conference notes and evaluate Tellers in accordance with HR guidelines.
- Support, mentor and coach team members in their professional development.
- Develop and manage team members by recruiting, training and recognizing them.
- Must be eligible for employment under regulatory standards applicable to the position.
Hours
40
Inclusiveness
At Company, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach her/his potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the Company US Workplace Accommodations Program at ___@___(apply_to_show_email) . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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