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The Restaurant Manager for Hotels will be responsible for supervising and coordinating the day-to-day operation of a high-volume, full-service restaurant outlet located in a 4 Diamond Hotel Property. In this role, you will be responsible for leading the implementation of the overall strategies and goals of the department. Lead and manage a safe and efficient operation for Guest and Cast through active daily On Stage management coverage. Engage Guests for feedback. Support Resort and division initiatives. Manage Guest metrics; daily labor processing; coaching and development of Cast Members in the performance of their roles. Model Company Leadership behaviors and promote an emphasis on the Four Keys business standards.
The Restaurant Manager is responsible for leading, developing and setting the direction for a high-volume, full-service restaurant team while establishing the accountability to deliver Guest Excellence, Cast Excellence, and optimal financial results.
Provide overall management direction ensuring Guest, Cast and Financial success.
Ensures Food and Beverage Operations are led through active stage management ensuring exceptional product and service.
4 years’ experience leading others
Demonstrated ability as a team leader
Proven strong Guest Service orientation
Proven success in high-volume, table service location
In-depth beverage knowledge
Computer Skills – proficient in Microsoft Office
Excellent verbal and written communication skills
Must have a thorough understanding of the health laws and sanitation codes
Must have an excellent understanding of P&L's and financial acumen
Experience in a full service restaurant
Experience leading a Hotel Food and Beverage Operation
Serve Safe certification or equivalent
Associate's Degree with 2 years Full Service leadership experience
Bachelor's Degree in Hospitality Management or a related field
About Disneyland Resort:
When Walt Company opened Disneyland on July 17, 1955, he said he hoped it would be “a source of joy and inspiration to all the world.” Since then, the Disneyland Resort has welcomed more than 800 million guests, expanding to become an approximately 500- acre, multifaceted, world-class family resort destination, complete with two renowned Company theme parks, three hotels and the exciting shopping, dining and entertainment area known as Downtown Company District. Through a combination of creativity, technology and innovation, the resort brings storytelling to new heights, and Disneyland Resort cast members play an integral part in bringing that Company magic to life for thousands of guests every day.
About The Walt Company:
The Walt Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Company proudly continues its legacy of creating world-class stories and experiences for every member of the family. Company’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Walt Company Parks and Resorts U.S., Inc., which is part of a business segment we call Disneyland Resort.
Walt Company Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Company fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
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