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Change Management - M3 Manages a small to medium-sized team of Change Management staff to successfully implement client and client-related projects. Responsible for promoting the Change Management function. Has experience working with complex, high quantity, contradictory information. Has a sound understanding of the commercial environment and competitors products and is aware of current regulatory and legal obligations of locations managed. Leads and controls complex projects, programs or a portfolio of change. Projects or programs cover the full lifecycle. May collaborate with other specialist functions to achieve project/program objectives and produce deliverables. Provides clear direction and leadership to Change Management team members and ensures the functions adherence to Change Management governance standards and standard project methodology. Complies fully with standard project process/implementation methods but is able to adapt approach and demeanor to match shifting demands and situations. Consistently delivers quality business solutions within agreed timescales and budgets, including post-implementation support. Manages resource plans and roadmaps across specific geographical areas. Manages and prioritizes the teams workload and resources. May approve resource plans and roadmaps developed by more junior managers. Supports more senior Change Management managers in leading and managing the Change Management function. Has strong analytical and communication skills, works independently, innovatively problem solves and is able to effectively attain buy-in from others to drive solutions forward. Serves as an escalation point and handles escalated issues from more junior managers team, other departments and clients. Effectively builds relationships with internal teams, suppliers and clients. Manages communication flow between all relevant parties involved in the project or program to report/receive reports on progress, risks and issues. Consistently anticipates and manages client expectations. Leads effectively and understands how own projects, programs and decisions impact other parts of the business. Manages a small to medium-sized team of Change Management staff. Manages teams successful completion of small to medium-sized sized, complex projects and programs and ensures adherence to project timelines and budgets.
Bachelors degree or the equivalent combination of education and experience is required. 7-10 years of total work experience preferred with at least 1-3 years in management preferred. Knowledge of the various functions within financial services/asset servicing industry is preferred.
Company is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.
Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
Primary Location:United States-New York-New York
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