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Performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers.
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers
Greet all customers as they enter the store in a friendly and outgoing manner
Provide a legendary experience for every customer, every time by assisting customers in making buying decisions by:
identifying and evaluating customers' needs
making product recommendations based off of this analysis
promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up
Check in all customer's merchandise for return
Check in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges
Secure all firearms brought into the store with trigger locks
Remains product knowledgeable
Aware of all "Special events" in the store
Other duties, assignments and responsibilities as needed.
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