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Reporting to a Client Executive, the General Manager will manage a team of two managers and forty-five front-line staff.
We are looking for General Manager candidates who will:
have oversight of day-to-day food operations;
deliver high quality food service;
achieve company and client financial targets and goals;
develop and maintain client and customer relationships;
develop strategic plans;
create a positive environment; and
ensure Company Standards are met.
The ideal candidate:
has a work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively;
has culinary production experience and a strong background in safety and sanitation compliance;
has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;
can demonstrate the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and
can demonstrate working knowledge of Company Food Management Systems (FMS) and The Market Connection (TMC), and is proficient in computer skills and report management experience.
Directs all contract management service operations at a single account/unit. Plans and supervises special functions. Maintains cash control and payroll records. Hires and trains unit personnel. Maintains customer satisfaction and good public relations. Manages through managers and is accountable for the contract. Senior-most person assigned to a one client account.
Provides local leadership and strategic direction while developing team for new and emerging business solutions that sustain growth in the day to day operations.
Directs all contract services.
Oversees management/administrative team who are responsible for special functions, cash control and payroll.
Customer and client satisfaction
Qualifications & Requirements
Basic Education Requirement - Bachelor’s Degree or equivalent experience
Basic Management Experience - 5 years
Basic Functional Experience - 5 years
Company is an EEO/AA/Minority/Female/Disability/Veteran employer.
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