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As a member of Company’s retail banking division you’ll help serve Company’s retail and small business customers as part of one of the top banks in the United States based on deposits. With principal presence in the northeast U.S., Company’s retail division offers consumer and lending products to help our customers reach their financial goals. Company currently serves nearly 2 million retail customers and 5.2% of the 2.7 million small businesses in the US footprint have a transactional account with Company.
Establishes and maintains the bank way as the singular priority in all activities
Performs within the balancing guidelines, compliance and security procedures
Promotes, refers and sells bank products and services
Provides consistent world class customer service to internal and external customers which exceeds their expectations
Resolves customer issues with guidance
3 Months cash handling experience or degree in accounting or finance
Retail or customer service experience preferred
Basic computer knowledge and Windows skills required
Strong interpersonal and organizational skills
At least 1 of year experience
Able to apply knowledge of products, procedures and policies
Must understand, support and comply with all regulatory policies and procedures, CRA initiatives / goals and Company policies
Should demonstrate basic knowledge of Retail products when questioned by customers
This is a Full Time position and the hours per week will generally be between 30 and 40 hours per week. The Recruiter for this position will be able to discuss the specifics of the schedule requirements and hours for this position. This is a non-exempt position eligible for overtime compensation calculated at 1.5 times your regular rate of pay for any hours worked over 40 hours per week, subject to all Company policies and approvals regarding overtime.
At Company, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.
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