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Responsible for the overall operation of the Food Service business. Provide guests with the best buying experience possible. Greet each guest with a friendly smile and provide them with prompt, courteous service and complete the guest transaction in a timely manner. Develop and maintain guest relationships by recognizing regulars as well as new comers, learning their names, and remembering their favorite item. Resolve customer issues.
Consistently maintain food service cleanliness standards, including but not limited to:
◦ have great food presentation
◦ plus sell products
◦ cook and prepare food throughout the shift
◦ maintain all food products at proper temperatures
◦ report maintenance needs and safety incidents or injuries to the Food Service Consultant (FSC) and Store Manager
◦ ability to open and close the food service operation if applicable or in case of an emergency
◦ record on a daily basis bad merchandise/waste and taking appropriate action
Ensure prompt, efficient and courteous guest service.
Aid in maintaining a clear, guest friendly environment.
Aid in the scheduling, delegation, and supervision of the Food Service Associate position. Seen as a role model and provides training and coaching to new staff.
Aid in the completion and submittal of the weekly food inventory. Takes appropriate action if there is a discrepancy. Submit food orders as required and ensure they are processed properly.
As assigned, completes all daily, weekly paperwork, reports and/or forms in a timely fashion with a high degree of accuracy to insure correct reporting.
The Food Service Associate Assistant Manager position requires the following:
High school diploma or equivalent preferred
Must be able to communicate clearly and effectively with customers and coworkers
Desire to be part of a performance-driven team
Six to nine months experience as an Assistant Manager; or an equivalent combination of education and experience
Strong mathematics ability
Strong written and oral communications skills
The Food Service Assistant Manager position requires frequent walking and standing with occasional reaching, climbing, stooping, and sitting, kneeling and crouching / squatting. Occasional lifting, carrying, pushing and pulling of approximately 20 – 40 pounds is required.
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