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Investigates suspected external fraud/financial crimes and all reported occurrences of internal fraud and defalcation. Ability to understand all types of financial transactions and related rules and statutes is key to success. Investigations require analysis of bank systems, suspect and witness interviews, and very strong decision-making skills, and the ability to work independently. Investigators are responsible for timely and complete documentation of investigative activity in the designated case management system, the collection and compilation of relevant evidence to support the case, and the filing of well-constructed, complete, and accurate Suspicious Activity Reports (SARs) or criminal complaints on applicable cases. Investigator serves as the lead responders for bank robberies within their assigned region, is the primary contact with law enforcement when responding to bank robberies, complex financial crimes, elder financial exploitation, and other crimes. Occasionally provides security and safety training and support and guidance to bank employees at the request of the Key Business Partner’s and is responsible for annual branch security equipment inspections. Reports directly to the Regional Field Operations Manager for the designated region.
Bachelor's degree or 4 years' additional experience in investigations and/or physical security that includes work with accounting/financial spreadsheets and analysis of data in lieu of a degree.
1+ years' experience in investigations and/or physical security that includes work with accounting/financial spreadsheets, and analysis of data.
This position does not provide a company vehicle. Due to the investigative nature and physical security needs of the branches, candidate must have a current valid driver's license and personal vehicle with the ability to travel to and from branches regularly with sometimes little or no notice.
Strong written and verbal communication skills.
Experience with Excel.
Experience with physical security devices (cameras, alarm systems, ACVs, etc.).
Experience providing training --CRP, CPP, PSP or PCI Security certification.
Strong proficiency with Windows 10 and various Microsoft Office programs (including Excel and OneNote), and strong written and verbal communication skills.